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Garbage, recycling and collection in Richmond Hill
Richmond Hill, Ontario, Canada
Richmond Hill, Ontario: garbage, recycling and collection. Find local rules, practical steps, useful answers and official service links.
Key information
Richmond Hill separates weekly recycling and organics from its garbage cycle. Blue-box customer service moved to Miller Waste in January 2026. The city’s green bin rules differ from many nearby cities, including its acceptance of bagged organics in ordinary plastic bags.
On this page
At a glance
| Question | Quick answer |
|---|---|
| Who handles Richmond Hill blue-box problems? | Contact Miller Waste at 1-855-752-3762 or area10@millerwaste.ca for missed recycling or replacement blue boxes. |
| Should recycling be placed loose? | Yes. Empty and rinse containers and keep accepted recyclables loose in the blue box. Bagged recycling is not collected. |
| Are plastic bags accepted for organics? | Yes. All organics must be bagged and tied. The city recommends compostable or paper bags but also accepts plastic bags. |
Sources: Garbage and Recycling at Your Home - City of Richmond Hill
Plan your next step
- Find your service
Check the address, building type and collector for the material.
- Sort and prepare
Use the local container, quantity, weight and set-out rules.
- Check the date
Use the address calendar and the correct reporting route if collection fails.
Collection, containers and dates
Who handles Richmond Hill blue-box problems?
Contact Miller Waste at 1-855-752-3762 or area10@millerwaste.ca for missed recycling or replacement blue boxes.
Source: Garbage and Recycling at Your Home - City of Richmond Hill
How often are recycling and organics collected?
Both are weekly. Check the property’s collection calendar for the correct day.
Source: Garbage and Recycling at Your Home - City of Richmond Hill
What is the set-out window?
By 7 a.m. on collection day and no earlier than 6 p.m. the night before. Remove bins and leftovers by 9 p.m.
Source: Garbage and Recycling at Your Home - City of Richmond Hill
Sorting and special services
Should recycling be placed loose?
Yes. Empty and rinse containers and keep accepted recyclables loose in the blue box. Bagged recycling is not collected.
Source: Garbage and Recycling at Your Home - City of Richmond Hill
How should cardboard be prepared?
Flatten and tie it into bundles no larger than 60 by 60 by 30 centimetres. Place bundles beside the blue box.
Source: Garbage and Recycling at Your Home - City of Richmond Hill
What is the blue-box or green-bin weight limit?
The page lists 18 kilograms or 40 pounds for each. Green bins also have a maximum size of 45 litres.
Source: Garbage and Recycling at Your Home - City of Richmond Hill
Problems, exceptions and help
Are plastic bags accepted for organics?
Yes. All organics must be bagged and tied. The city recommends compostable or paper bags but also accepts plastic bags.
Source: Garbage and Recycling at Your Home - City of Richmond Hill
Where does shredded paper go?
Put it in a transparent bag beside or on top of the green bin, as directed by the city.
Source: Garbage and Recycling at Your Home - City of Richmond Hill
Can grass clippings go with yard waste?
No. The yard service excludes grass clippings, soil and sod. Use the accepted-item list before preparing bags.
Source: Garbage and Recycling at Your Home - City of Richmond Hill
Can large metal items be collected free?
Yes, by appointment. Use the city’s large appliance collection booking rather than leaving the item out without a reservation.
Source: Garbage and Recycling at Your Home - City of Richmond Hill
Local service links
These are the service sources used for this Richmond Hill guide. Use their current forms, calendars and notices when completing a task.
Sources: Garbage and Recycling at Your Home - City of Richmond Hill