Job Posting: Youth Aftercare and Outreach Worker
(Full-time, Short-term Contract, Off-site, Outreach)
Summary:
Ideal start date: November 23, 2026 or as soon as possible
Qualified applicants should upload their resume and cover letter.
Interviews will only be granted to top candidates with desired qualifications.
Application deadline: November 5, 2026.
If you have a disability that needs to be accommodated in order to participate in the hiring process or employment, please let us know so we can work to make the appropriate accommodations.
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Title: Youth Aftercare and Outreach Worker
Reports To: Aftercare Coordinator
Job Type: Short-term 6-month contract, Full-time hours: 40 hours per week, outreach in the GTA community, Monday -Friday Flexible hours to meet client needs, Main office in Etobicoke, Ontario
Compensation: Annual salary: $60,000, pro-rated to length of contract
The Intensive Aftercare & Outreach Worker provides comprehensive housing stabilization, outreach, and eviction-prevention support to current and former youth residents transitioning into and maintaining permanent housing. The worker supports clients throughout the housing process, including housing viewings, lease signings, move-ins, landlord/housing-provider communication, problem resolution, and ongoing community-based aftercare.
The position works closely with Toronto Community Housing Corporation (TCHC), private landlords, co-operative housing providers, Tenant Service Coordinators (TSCs), OW/ODSP, community agencies, and internal housing staff to ensure clients maintain safe and stable housing.
Company Description
Youth Without Shelter is an emergency residence and referral agency serving homeless youth. We are dedicated to providing shelter and support programs for homeless youth age 16-24. We provide an independent shelter, committed to diverse, client-focused services in a safe, non-judgmental environment. Our programs enable youth to live responsibly and independently in society.
The Stay in School program offers longer-term transitional housing for 20 youth dedicated to completing their education within a safe and stable environment with support and guidance from qualified staff to secure permanent housing.
The After-care program offers continuing support for youth once they have been housed. The program offers outreach support from a qualified team to provide regular check-ins to help youth stay successfully housed. The team provides access to mental health and social supports, introductions to community resources continued counselling and life skills development as well as continued access to YWS foodbank and laundry facilities.
For more information visit www.yws.ca
Duties and Responsibilities
Housing Viewings & Placement
· Accompany clients to TCHC, market-rent, co-operative housing, transitional housing, and supportive housing viewings and all other housing-related appointments.
· Coordinate viewing dates and communicate with landlords, superintendents, TSCs, and housing providers.
· Follow up with TCHC and housing providers regarding required documentation, rent amounts, lease dates, and move-in requirements, setting up direct bank deposits, transferring files to new offices, setting up HSF etc.
· Identify and advocate for safety concerns or other deficiencies before move-in.
· Support clients in making an informed decision to accept or decline a housing offer within required timelines.
· Assist clients receiving OW/ODSP/OSAP/CAS income or employment income with obtaining documentation required to secure housing through providers, ensure accurate RGI assessment and set up Direct Banking Deposits as needed.
Eviction Prevention
· Provide housing stabilization support and early intervention when tenancy concerns arise.
· Maintain periodic contact with TSCs and clients to ensure tenancies remain in good standing.
· Educate clients regarding tenant and landlord rights and responsibilities.
· Develop positive working relationships with landlords
· Work collaboratively with clients, TCHC, landlords, and agencies to resolve tenancy concerns.
· Attend mediation meetings and support clients through eviction-prevention processes.
· Consult relevant legislation, including the Residential Tenancies Act (RTA) and LTB processes.
· Educate clients on building-specific rules, expectations, and their lease agreements.
Outreach & Higher-Needs Client Support
· Conduct regular outreach and home/community visits with higher-needs clients.
· Accompany clients to medical, legal, court, school, and other appointments where appropriate.
· Help clients become familiar and comfortable with their new community and local resources.
· Develop safety plans with clients experiencing mental health or addictions-related concerns.
· Connect clients with TCHC Community Safety Unit (CSU), emergency services etc.
· Work collaboratively with other support workers assigned to client's case.
In-House Resident Housing Support
· Meet with current residents who are bidding through Access to Housing.
· Explain the choice-based housing process and assist residents with navigating the system.
· Discuss TCHC housing options, building considerations, and potential concerns.
· Attend housing viewings and housing-program interviews/appointments.
· Communicate with landlords regarding rent payments, subsidies, and housing arrangements.
· Refer residents to appropriate internal and community resources to prepare for housing.
Documentation & Accountability
· Maintain accurate and timely (within 24 hours) case notes, status updates and service records.
· Ensure required documentation is entered into Airtable and SMIS daily.
· Submit aftercare expense receipts monthly to Housing & Aftercare Manager.
Safety and Crisis Management
· Perform risk assessment prior to client interaction in the field
· Provide crisis prevention/intervention
· Ensure all health and safety policies and procedures are followed
· Adhere to strict confidentiality policy and follow policies and procedures.
Core Competencies
· Degree or diploma in Social Work, Child and Youth Care, or equivalent in a related field
· Minimum 3 years of experience working outreach with at-risk youth
· Knowledge of Residential Tenancies Act (RTA) and Landlord and Tenant Board processes
· Trained in trauma-informed care, harm reduction, and anti-oppressive practice
· Familiarity with supports and strategies to help youth maintain their housing
· Ability to coach/teach life skills, employment and housing stability
· Strong knowledge of housing systems, tenancy issues, and community resources
· Excellent communication, advocacy, and problem-solving skills
· Able to successfully perform risk assessments in the field
· Ability to build collaborative relationships with clients, landlords, housing providers etc.
· Experience with navigating the GTA on TTC and other transit systems
· Ability to work independently in community settings and maintain professional boundaries.
· Strong organizational and documentation skills.
· Ability to respond appropriately to crisis, safety, and housing-stability concerns.
Working Conditions
· Primarily outreach in the GTA
· Possible conflict and rude or challenging behavior from residents
· Local travel within GTA to reach clients
· Frequent use of TTC to accompany clients to appointments, housing visits, training, resources
· Flexible hours to accommodate client needs and schedule
· Fast-paced, emotionally demanding environment; self-care and boundary a must
