Job Description
What is the opportunity?
RBC PH&N Investment Counsel (“RBC PH&N IC”) is one of Canada’s leading boutique investment counselling firms with investment professionals nationwide acting exclusively for high-net-worth clients and small business owners. We provide clients with discretionary investment management and privileged access to the expertise of our RBC Wealth Management Services team which includes highly accredited lawyers, accountants, and financial planning specialists.
As the Wealth Concierge, you will be responsible for supporting a team of established Investment Counsellors and their valued clients with concierge level service and coordination. You will possess a passion for service excellence with a focus on problem resolution and attention to detail, while coordinating with various department and internal partners.
What will you do?
- Provide excellence in client service; by responding to all client inquiries, update client files as required and prepare client presentation material for wealth planning meetings.
- Prepare all Annual Review Meeting material in advance.
- Review Financial Plan, Will and Estate Plan and Insurance information prior to client presentation.
- Utilize SalesForce when updating Wealth Planning items and my Discovery preparation.
- Communicate with COI’s/CA’s/LLB’s etc.
- Support advisory team and client through the wealth management process. Help gather relevant info, documents, and questionnaires. Enter data into specific applications (e.g., myGPS). Track progress and follow-up.
- Establish and maintain strong working relationships with the partners, COI’s and other resources necessary to support the role and team in their daily operations.
- Proactively assist with client management of appointments and scheduled meetings/calls
- Assist the Investment Counsellors and the team where additional support is needed based on volume of administrative workflow and client confirmation transactions.
What do you need to succeed?
Must-have
- Minimum of 2 years’ experience in a in a similar role in the Investment/ Wealth Industry
- Demonstrated experience providing service and coordination to advisory teams and their clients within a wealth management setting, supporting the day-to-day needs of established investment professionals and high-value relationships.
- University Degree
- Successful completion of CSC (Canadian Securities Course)
- CFP, PFP, or working towards either designation.
- Strong attention to detail and the ability to prioritize urgent tasks efficiently
- Excellent written and verbal communication skills
- Advanced MS Office skills (Word, Excel, Power Point)
Nice-to-have
• CIM Designation (Chartered Investment Management)
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Challenging work
- Variety of assignments
- Financial strength and a strong brand
- Prestige
- Management that supports your work and progression
Job Skills
Asset and Liability Management (ALM), Cash Management, Client Counseling, Competitive Markets, Financial Statement Analysis, Investment Management, Investment Risk, Market Risk, New Challenges, Results-Oriented
Additional Job Details
Address:
BAY WELLINGTON TOWER, 181 BAY ST:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
WEALTH MANAGEMENT
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2026-11-03
Application Deadline:
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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