Company Description Woodbine Toyota is a full-service automotive dealership offering a wide selection of new and used Toyota vehicles, genuine Toyota service, and authentic Toyota parts. Located in the western Greater Toronto Area, the dealership focuses on meeting a broad range of transportation needs for local drivers and businesses. Woodbine Toyota emphasizes reliable vehicles, professional maintenance, and knowledgeable support throughout the ownership experience. Team members work in a customer-focused environment where quality, integrity, and trusted service are central to daily operations.
Role Description The Used Car Sales Manager is a full-time, on-site role based at Woodbine Toyota in Etobicoke, ON. This role oversees the pre-owned vehicle sales department, including inventory selection, pricing, merchandising, and sales performance. The manager leads and coaches the sales team, setting daily and monthly goals, monitoring sales processes, and ensuring consistent, customer-centered interactions on the showroom floor and online. Responsibilities include evaluating trade-ins, managing customer negotiations, finalizing sales agreements, and collaborating with finance and service departments to deliver a smooth buying experience. The role also involves tracking key performance metrics, maintaining compliance with dealership policies, and driving initiatives that support customer satisfaction and repeat business.
Qualifications
- Strong pre-owned vehicle sales expertise, including experience with used inventory management and pricing strategies.
- Demonstrated ability to manage and optimize sales processes, from lead generation through closing and follow-up.
- Proven commitment to customer satisfaction, with excellent customer service and relationship-building skills.
- Solid sales leadership skills, including coaching, performance management, and team development.
- Effective communication and negotiation skills, with the ability to handle complex transactions and trade-in evaluations.
- Previous automotive dealership experience, preferably in a management or supervisory capacity.
- Comfort with dealership CRM systems, digital retail tools, and basic reporting on sales KPIs.
- Ability to work on-site full-time, including evenings and weekends as required.
- Valid driver’s license with a clean driving record.
https://woodbinetoyota.hr4.ca/careers/view/51
