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Location
2 Bloor Street East suite 3400Toronto, ONM4W 1A8
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Work location
On site
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Salary$36.95HOUR hourly / 35 to 40 hours per week
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Terms of employment
Permanent employmentFull time
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Morning, Day, Evening
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Starts as soon as possible
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Benefits:
Health benefits, Financial benefits, Other benefits
- vacancies
1 vacancy
- Source
Job Bank
#3676288
Overview
Languages
English
Education
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College/CEGEP
- or equivalent experience
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
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Help desk
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Telecommunications industry
Responsibilities
Tasks
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Give access to computer networks
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Report on the performance of computer systems and networks
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Respond to users experiencing difficulties with computer
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Consult user guides, technical manuals and other documents to research and implement solutions
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Provide advice and training to users in response to identified difficulties
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Collect, organize and maintain a problems and solutions log for use by other technical support analysts
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Participate in the redesign of applications and other software
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Provide business systems, network and Internet support to users in response to identified difficulties
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Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
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Perform Web-server backup and recovery operations
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Provide customer service
Supervision
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No supervision responsibility
Experience and specialization
Computer and technology knowledge
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Networking hardware
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Security software
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MS Office
Area of work experience
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Quality assurance or control
Area of specialization
Additional information
Security and safety
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Basic security clearance
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Enhanced reliability security clearance
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Confidential security clearance
Work conditions and physical capabilities
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Fast-paced environment
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Work under pressure
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Tight deadlines
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Repetitive tasks
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Attention to detail
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Sitting
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Combination of sitting, standing, walking
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Standing for extended periods
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Bending, crouching, kneeling
Own tools/equipment
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Computer
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Printer
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Internet access
Personal suitability
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Accurate
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Client focus
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Efficient interpersonal skills
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Excellent oral communication
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Excellent written communication
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Initiative
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Organized
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Team player
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Ability to multitask
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Time management
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Honesty
Benefits
Health benefits
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Dental plan
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Disability benefits
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Health care plan
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Vision care benefits
Financial benefits
Other benefits
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Team building opportunities