Linde Canada Inc.
Sleep Lab Administrator (full time)
North York, ON, Canada | req33519
The Sleep Lab Admin is responsible for the coordination of telephone referrals, verification of criteria and appropriates funding in setting up clients for home oxygen therapy and related healthcare services. Receive and process client walk-in or phone orders, inquiries, and/or issues covering items or products ordered along with showroom sales and inquiries from walk-in clients.
What you will enjoy doing*
- In this role you will coordinate telephone referrals and verify eligibility criteria and funding for home oxygen therapy and related healthcare services
- Set up clients for home oxygen therapy, ensuring seamless integration with their healthcare needs
- You will receive and process walk-in and phone orders, responding to product inquiries and supporting showroom sales for walk-in clients
- Attend regular sleep lab meetings to stay aligned with clinic processes and updates
- You are in charge to book sleep study appointments and answer general questions from physicians and patients
- Ensure requisitions are received and reviewed by the medical director, maintaining organized and complete patient files
- Confirm appointments with patients two days prior to their study date and notify referring physicians of cancellations or no-shows
- Document all phone conversations with physicians and patients in the patient chart
- Also, you will perform general office duties such as filing, mailing, and ordering office supplies
What makes you great*
- You hold a high school diploma or equivalent
- Bring a minimum of two (2) years of customer service experience, with a preference for retail sales experience
- In addition, you demonstrate excellent communication, interpersonal, and organizational skills
- Exhibit strong computer skills are required in this role
- Proven ability to manage relationships with current and new customers, maintaining awareness of homecare sales growth and development opportunities
- Uphold a strong commitment to safety
- You have the ability to multi-task and remain calm under pressure
Why you will love working with us
At Medigas, the healthcare division of Linde Canada, Inc., you’ll join talented and diverse people throughout Canada, all working hard to make a difference in our client’s lives and make our organization successful. You will work to support, develop and implement challenging and meaningful client-focused programs and you will be trusted to take on responsibility early in your career. Our employees’ contributions are valuable to our company, our clients, our communities and our shareholders.
Since the late 1960s, Medigas has been a leader in serving the Canadian healthcare market with the provision of home oxygen therapy, respiratory services, medical gases and related medical equipment. Everything we do is born out of our commitment to help people live better lives and to support the medical professionals who make it all possible.
What we offer you!
At Linde, the sky is not the limit. If you’re looking to build a career where your work reaches beyond your job description and betters the people with whom you work, the communities we serve, and the world in which we all live, at Linde, your opportunities are limitless. Be Linde. Be Limitless.
At Linde, every day is an opportunity: an opportunity to learn, to grow, to share success and to contribute to one of the world’s leading industrial gas and engineering companies. Seize the opportunity: take your next step with us and join our team.
This is an existing position with a starting annual salary of $57,000.00
Have we inspired you? Let´s talk about it
We are looking forward to receiving your complete application.
Linde has an extensive background check process which may include but is not limited to, a criminal background review, reference checks and employment verification.
Linde Canada Inc. is committed to providing accommodations for people with disabilities. Applicants requiring accommodation during the recruitment and selection process are encouraged to make their needs known in advance if accommodation is required. We will work with you to meet your needs.
We are committed to employment equity for women, aboriginal people, visible minorities, and persons with disabilities. Interested candidates from these groups are encouraged to apply.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.
- The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Therefore employees assigned may be required to perform additional job tasks required by the manager.
