Description
Position Type: Full Time
Department: Pharmacy
Work Location: Markham, ON
Work Arrangement: On-Site
Work Hours: 8-hour shifts between 7AM and 7PM
Travel Required: No
A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology, a dedicated in-house creative agency, and experienced, cross-functional teams. Our core capabilities include Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, Strategic Creative Services as well as HCP & Clinic Services.
Come and join our team! But first, let us tell you why we love working here:
- We are 100% Canadian with locations across the country
- State-of-the-art facilities to provide high-quality products and services
- The opportunity to be a part of a winning, high-performing team
- Collaborative, engaging workplace culture – we are passionate about our people!
- Flexible working environment that promotes a healthy work-life balance
- Diverse and inclusive culture where your talent and commitment to excellence is welcomed and valued
- High-growth environment that provides opportunities for learning and growth supported by our Employee Development Program and industry-leading, in-house corporate training offered throughout the year
- Quarterly virtual social events!
The Opportunity:
The Shipping & Receiving Pharmacy Clerk is primarily responsible for all inbound and outbound shipping activities within the pharmacy. This role ensures medications and supplies are received, prepared, packaged, shipped, and tracked in accordance with pharmacy procedures, cold chain requirements, and patient support program standards.
The Shipping & Receiving Pharmacy Clerk is required to work independently under direction of the Pharmacist and/or Supervisor, as well as within a team. All roles at Sentrex will be cross trained as permitted by scope of practice, and you may be required to help in other areas of the pharmacy when required.
A Day in the Life (What you will do here):
- Prepare all outbound shipments for courier pickup.
- Arrange and coordinate courier shipments.
- Package and prepare ambient medication shipments.
- Package and prepare cold chain medication shipments.
- Package and prepare Ophthalmology medication shipments.
- Package and prepare Patient Support Program (PSP) medication shipments.
- Verify shipment contents and documentation before release.
- Track shipments and investigate delivery exceptions.
- Maintain shipping records and proof of delivery documentation.
- Receive inbound inventory and supply deliveries.
- Monitor inventory levels and coordinate the timely replenishment of stationery and pharmacy support supplies.
- Verify received shipments against packing slips and purchase orders.
- Escalate shipping discrepancies, returns, damages, or temperature excursions.
- Manage daily shipping schedules and courier pickups.
- Support occasional deliveries and order pickups when required.
- Coordinate patient order pickups and complete all required pickup documentation accurately.
- Receive, inspect, document, and coordinate the return, reuse or recycle of coolers in accordance with pharmacy procedures.
- Maintain shipping, receiving, and storage areas in a clean and organized manner.
- Adhere to all shipping, cold chain, and pharmacy SOP requirements.
- Attend staff meetings and perform other duties as assigned.
What you need to ensure you are set up for success:
- High school diploma required.
- Previous shipping, receiving, logistics, warehouse, or pharmacy experience preferred.
- Minimum 1–2-year experience in pharmacy setting an asset.
- Experience handling cold chain products is required.
- Strong organizational and time-management skills.
- Ability to work independently in a fast-paced environment.
- Ability to lift and move up to 50 pounds.
- Experience with Kroll preferred.
- Knowledge and understanding of specialty medications is an asset.
- Excellent communication skills, verbal and written in English.
- Strong computer skills in a Windows environment using MS Office (Excel, Word).
- Excellent attendance and interpersonal skills.
- Highly organized with strong attention to detail.
- Proven ability to self-manage time, set priorities and multi-task to meet various competing work deadlines.
- This position requires a significant degree of self-starting and independence.
- Participation in rotating shifts and weekend schedules are required based on business requirements.
What makes you a great fit for this team:
- Your commitment to providing a high level of service to your internal and external clients.
- You are highly adaptable with a track record of success during times of growth and organizational change.
- You have a proven track record of developing trust and influence at multiple levels.
- You demonstrate an impactful and candid communication style.
- You have exceptional organizational skills with the ability to build effective working relationships with colleagues, management, and stakeholders.
Why join Sentrex
We value our employees! Our permanent full-time employees are provided with a
- Competitive Salary and generous vacation entitlement
- Wellness Program (5 paid days off for your well-being!)
- Paid Sick Days
- Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance
- Employee & Family Assistance Program
- The anticipated hourly rate hiring range for this role is $19/hr to $22.50/hr hourly. The final base salary will be determined based on relevant experience, skills, and internal equity.
Sentrex Health Solutions is proud to be an equal opportunity employer demonstrated by our commitment to diversity, inclusion, belonging, equity, and accessibility. We provide a safe space for all team members to express their individuality within our corporate culture
We encourage you to apply and accept all applications. We realize that not every candidate will meet every single desired qualification. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you
Accommodations can be made available upon request for those candidates taking part in the selection process.
