Questrade is on a mission to help Canadians to become much more financially successful and secure.
For nearly 30 years, Questrade Financial Group has been delivering on that mission through investing, banking, mortgages, and real estate. Together, we tilt finance in favour of ambitious Canadians, creating new ways for them to seize the financial future they deserve.
We're looking for people who are ready to enter their career inflection point. Mission-driven, exceptional folks that never settle. The work here is hard because the responsibility is real. If that's the standard you've been looking for, keep reading.
Req # 4351
The return on your career investment
- Compensation and incentives built to reward the value you bring.
- RRSP matching of up to 6%.
- Health and wellness resources and programs, including $5,000 in mental health practitioner coverage.
- $5,000 in tuition subsidies for job-related courses, every year.
- 100% parental top-up, up to 26 weeks for birthing parents and 18 weeks for non-birthing parents.
- A hybrid environment, with at least three days in the office built for working together.
- Paid vacation, personal, and sick days.
- A community care day to give back to the causes you care about.
This job posting is for an existing vacancy.
We’re looking for our next Senior Product Manager, Everyday Banking.
As the "Architect of the Financial Hub," you are responsible for building a seamless "Single Hub" experience that encourages users to replace their traditional bank apps. You own the end-to-end lifecycle after the initial onboarding, focusing on winning the user’s direct deposit and helping them take control and optimize their personal finances. You sit at the intersection of spending, saving, and investing, ensuring an elevated experience through a single, liquid ecosystem.
The mandate
In this role, you will:
- You are a Primary Account Orchestrator. You don't just build features; you build the financial OS of our users' lives. You know how to collaborate across different product domains to orchestrate a "Financial Hub" where Spending, Lending, and Investing flow together seamlessly.
- You are a Cash Flow Master. You can partner with the Card team to ensure a flawless point-of-sale experience and provide enriched, clear transaction histories.
- You are a Financial Wellness Enabler. You build features to make saving addictive and managing personal finance effortless.
- You are a Direct Deposit Hunter. You are obsessed with winning the Paycheque. You know the friction points of switching banks and have the strategic playbook to convince users to migrate their payroll, bill payments, and other financial accounts to us.
- You speak Money Movement fluently. You have deep expertise in the rails that move money (EFT, Interac, etc.) and can collaborate with the money movement team to establish a seamless user funding experience to acquire more funds.
- You are Metrics Obsessive. You look at DAU (Daily Active Users) and Transaction Velocity as your bible. You are relentless about increasing the Share of Wallet, turning us into a user’s primary account.
- You can lead High-Stakes Integrations. You have the gravitas to manage vendor relationships and lead the rollout of mission-critical features.
You’re ready for this mandate if you have the following qualifications
Product Sense & Design:
- Business & Financial Acumen: A deep interest in personal finance and the ability to understand business dynamics, and connect product data with business metrics and outcomes.
- Market & User Research: Experience leading qualitative and quantitative research to deeply understand client needs, identify unmet needs, validate solutions, and stay on top of market and competitor trends.
- User-Centric: Balancing business goals with solving real user problems and delivering tangible value. A discerning taste for what constitutes a great user experience and the ability to turn complex problems into simple, intuitive product experiences by applying design thinking and collaborating with the design team.
- Technical Fluency: Sufficient "technical know-how" to discuss architecture, technical considerations, and trade-offs with engineers, and understand how design, product, and engineering work together effectively.
- Agile Execution: Knowledge of the full product development lifecycle (Scrum/Agile) to manage timelines, prioritize tasks, and ensure iterative delivery of products.
- Analytical & Strategy: Mastery of using quantitative and qualitative data to derive meaningful insights, define metrics, track performance, and inform prioritization and decision-making. Ability to leverage data to present product opportunities and get stakeholders and leadership buy-in.
- Execution & Stakeholder Management: A track record of launching financial products and managing expectations and communication with stakeholders.
Nice to have
- Strong Bias for Action: We value speed and momentum over perfection.
- Ownership & Impact Mindset: Our PM owns both the end-to-end business outcome and the user experience of their products.
- Adaptability: Thriving in ambiguity, learning quickly, and pivoting as needed in a fast-changing field.
- Collaborative Mindset & Candor: Radical candour is our default. We debate ideas, not people.
- Innovation & Competitive Mindset: Willingness to rethink how a bank should work, not just how it has worked. We are here to win the Canadian market and deliver value to our customers.
Additional Information
- Are a thought leader with 3-5 years of FinTech, financial services, or banking experience, leading digital product management with a specialty in core banking and financial services.
- Have expertise with P&L management and cross-sell strategy.
- Have exceptional communication skills across all stakeholders and levels, including engineering, design, data, marketing, operations, customer service, legal and compliance.
- Have demonstrated ability to motivate, influence, drive change and challenge the status quo, deal with ambiguity and make informed recommendations.
- Have exceptional relationship-building and collaboration skills.
- Have strong financial acumen and the ability to lead from strategy to implementation.
- Have demonstrated the ability to work and lead in an agile manner.
Compensation Information
- Base salary range: $135,000- $185,000
- The final compensation package will be commensurate with the successful candidate's experience, skills, and geographic location (Canada). It includes a comprehensive benefits plan and a competitive incentive (bonus) program for Full-Time Permanent roles.
Enter your career inflection point. Apply now.
#LI-Hybrid,
The final compensation package will be commensurate with the successful candidate's experience, skills, and geographic location (Canada). It includes a comprehensive benefits plan and a competitive incentive (bonus) program for Full-Time Permanent roles.
Base salary range
$135,000 - $185,000 CAD
Technology and AI
We mix human ingenuity with advanced technology. For ambitious builders like you, we provide the latest technology to enable your creativity. You'll have everything you need to build the best outcomes and products for our clients.
Diversity and Inclusion
At Questrade Financial Group of Companies, we’re committed to fostering a diverse, inclusive, and accessible work environment where individuals are treated with dignity and respect. Our global team reflects the diversity of the communities we serve and operate in.
Accessibility statement
Candidates selected for an interview are contacted directly. If you require accommodation during the recruitment or selection process, please let us know. We will work with you to meet your needs.
AI in hiring
Questrade Financial Group of companies Applicant Tracking System uses artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.