Yee Hong Centre for Geriatric Care (Yee Hong) is a recognized leader in senior care, dedicated to providing exceptional, culturally inclusive services that enhance the well-being of older adults. With a strong reputation for excellence in long-term care, community programs, and aging-in-place initiatives, Yee Hong is committed to supporting seniors in living with dignity, independence, and the best possible quality of life. At the core of its mission is a focus on compassionate, person-centered care tailored to the unique needs of diverse communities.
Yee Hong is one of the foremost providers of culturally appropriate senior care in the country, delivering high-quality resident experience and care to Chinese and other Asian seniors since 1994. The organization operates 805 long-term care beds and 308 seniors’ apartment units, with an additional 224 long-term care beds opening in a new home in early 2027. In addition, Yee Hong offers four campuses of managed care, a hospice residence, and a wide range of community-based senior and caregiver support services. Through this comprehensive network, the organization serves more than 15,000 individuals annually across the Greater Toronto Area.
Core Function:
- Reporting to the Property Management Supervisor, responsible for concierge services, building access control and monitoring, patrolling of buildings, general security of buildings, responding to emergency and simple minor cleaning, and ensuring that the buildings are maintain in a safe, secure, clean, and attractive condition in accordance with the organization's client centred approach, relevant government standards, clients’ rights and the organizations mission, vision and
philosophy.
Qualifications:
- Completion of high school
- Valid Ontario Security License
- Related experience in condo concierge and security services
- Proficient in the use of various information systems such as computer, cell phone and pager
- Able to perform simple minor cleaning tasks
- Good interpersonal skills. Experience working with seniors is an asset
- Current First Aid/CPR (i.e., completed within one-year period) and WHMIS Certification
- Must be able to work regular night shifts
- Good oral and written communication skills in English and Chinese, plus
- Relevant satisfactory work performance
Language Requirement:
Good oral and written communication skills in English and Chinese
Responsibilities:
- Provide outstanding and personalized customer servies as a front line representative
- Monitor CCTV and ensure the building access system, non motion / burglary system and medical emergency system are under normal operation
- Enforce property rules and regulations in order to maintain the security and safety of buildings
- Attends to property and medical emergency incidents such as security, breakdown of facilities systems and utilities supplies, and ensures follow up according to established emergency procedures
- Responds to tenant's complaint on property matters immediately such as noise nuisance
- Attends to property maintenance report by residents / other team members. Report the concerns to appropriate property team members. Performs basic maintenance and cleaning of equipments and tools
- Patrols the buildings and exterior area as instructed and inspect of facilities and equipment; acts as concierge after office hour
- Handles resident lockout following established procedures
- Assist in physical setup for special functions and event
- Ensures entrance/exit doors are properly secured and are clear of blockages
- Monitors fire alarm/exit lights and responds immediately to fire alarm by following established procedures
- Backup other team members, such as home support workers, for the safety and security of residents and buildings
- Assists in mass program/activities in the Terrace such as fire drills and festive events
- Complies with health and safety policies to minimize the risk to clients, coworkers and self
- Complies with standard precautions, sanitation and infection control procedures
- Works with the whole team to create and promote a safe and caring living environment for the tenants
- Keeps up-to-date with developments and best practices in the field
- Other duties as assigned
Physical Demands:
Considerable standing, walking, bending, pushing and lifting
Working Condition:
- Shift work, including days, evenings, nights and weekends
- Exposure to all resident care elements through regular client contact
- Exposed to chemicals, garbage, dust, heat, noise and humidity
Please apply before:
2026-10-30
Salary Range:
$19.66 - $22.81
INTERNAL APPLICANTS: PLEASE APPLY THROUGH THE JOBS HUB
Our people are our greatest strength and the core of our success. We invest in our employees' wellbeing and support their ongoing learning and development. We offer:
Competitive total compensation package
Multi-employer pension plan
Professional development opportunities
Ongoing learning and development
Employee education assistance program
Award winning corporate culture
Safe, inclusive and supportive work environment
Yee Hong is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the bona-fide requirements for the open position. If contacted for this employment opportunity, please advise if you require any accommodation.
Successful applicants must provide a recent satisfactory vulnerable sector police reference check and medical clearance certificate.
Our hiring process involves the use of Artificial Intelligence (AI) to assist with screening of the applicants’ resume.
This job is posted to fill an existing vacancy.
