Jobs in Richmond Hill

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Within 25 km of Richmond Hill

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Sales Associate-Print&Services
Staples Retail
Markham, ON

Staples Retail

Sales Associate-Print&Services

Markham, ON, Canada

Part-time

Within 25 km of Richmond Hill · About 11.4 km from the city centre

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Job details

Job type: Part-time
Posted: Nov 9, 2026

Original job description

Some of what you will do

Deliver exceptional customer service and proactively identify opportunities to enhance customer engagement and satisfaction.
Contribute to the success of the print and customer service areas of the store by utilizing our selling model within the store and learning all our products and services to offer informed recommendations.
Collaborate with store leaders to set and achieve sales and margin goals.
Perform in-store print production.
Maintain Health & Safety, Asset Protection, and Privacy Policies.

Specifically, you will

Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer needs.
Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers.
Fulfill steps required for intake or pick up of customer orders in Print, including filtering orders out of the print dashboard, phone, and at the counter.
Ensure machines are always stocked with paper, toners, and supplies. Catalogue all print orders according to company standards, accurately handling and binning orders. Prioritize orders into appropriate service paths.
Maintain merchandising and signage standards in and around print and cash areas, such as nesting tables, front cash queue, and counter displayers. Ensure accurate inventory control by following company protocols.
Learn and maintain all standards required in the Print and Services areas, ensuring all checklists, audits and brand standardization requirements are met.

Some of what you need

3 months to 1 year of prior retail experience (preferred).
Strong customer service and communication skills.
Ability to work collaboratively in a team environment.

Some of what you will get

Associate Discount
Flexible Benefit Plans
Group RRSP Program
Learning and Development Programs
Associate Recognition Programs

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

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More about this job

Responsibilities

The role involves delivering exceptional customer service, performing in-store print production, and managing transactions at the point of sale. You will also be responsible for maintaining store merchandising standards and ensuring print equipment is properly stocked and operational.

Requirements

The ideal candidate should have 3 months to 1 year of prior retail experience and strong communication skills. The ability to work collaboratively in a team environment is essential for success in this role.

Skills

Customer service
Communication skills
Sales
Print production
Point of sale
Inventory control
Merchandising
Team collaboration
Problem solving

Benefits

Associate Discount
Flexible Benefit Plans
Group RRSP Program
Learning and Development Programs
Associate Recognition Programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Print production
Customer service
Point of sale
POS
Inventory control
Merchandising
Sales goals
Asset protection
Privacy policies
Brand standardization
Customer engagement
Shipping transactions
Marketing tools

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