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Within 25 km of Richmond Hill

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Laura Canada

Sales Associate

Toronto, ON, Canada

Within 25 km of Richmond Hill · About 18.6 km from the city centre

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Job details

Posted: Nov 14, 2026

Original job description

Sales Associate

Reports to: Store Manager

Department: Operations

Role Summary

The Laura Canada Sales Associate provides exemplary customer service to every client, has strong fashion awareness, is knowledgeable about our product and develops long-term relationships with customers.

Critical Functions

1. Customer Service

Provides exemplary customer service by following the Laura Canada service standards.
Drives sales by assessing the unique needs of customers and adding on in accordance with the Laura Canada service standards.
Demonstrates strong wardrobing skills by assessing the unique needs of customers and keeping current on product knowledge, new arrivals, location of merchandise and fashion trends.
Effectively develops customer relationships by applying Laura Canada’s Clientele Development tools.
Promotes the website, store CRM, loyalty program and marketing initiatives/events in place.
Executes all P.O.S. (Point of Sale) procedures accurately and efficiently (i.e. sales, refunds, Ship to Home, etc.), as required.

Additional Responsibilities

Consistently maintains Laura Canada’s visual presentation, housekeeping and Health and Safety standards.
Completes all assigned administrative functions with accuracy and in a timely manner.
Supports store initiatives as directed.
Adheres to all new and existing Company policies and procedures (i.e. Dress Code, Loss Prevention, Health & Safety and Human Resources).

Requirements

Experience in a retail environment preferred
Excellent communication and interpersonal skills
Conducts oneself in a professional manner.
Open to feedback and implements change in a timely manner.
Demonstrates initiative on an ongoing basis.
Positive attitude and confident
Passion to keep learning, growing and adapting

Working Conditions and Environment

Flexible to the hours of the business
Minimum of 3 shifts per week (minimum 3-hour shift)
Participates in inventory twice per year, all training sessions and staff meetings.
Works in a standing/walking position.
Lifts approximately 20-30 lbs of product/boxes, as required.
Uses ladders as required.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Sales Associate at Laura Canada will greet and advise shoppers, suggest fashion items that fit their needs and process sales, refunds and ship-to-home orders. The role also keeps the store tidy, follows company policies and promotes loyalty and marketing programs.

Requirements

Candidates need strong communication and interpersonal skills, a professional and positive attitude, and a willingness to learn. Retail experience is preferred, and fashion awareness helps.

Skills

Customer service
Point of sale (POS)
Sales
Fashion knowledge
Wardrobing
Product knowledge
Merchandise location
Visual merchandising
Inventory counting
Communication
Interpersonal skills
Ladder use
Lifting
Teamwork

Keywords

Sales Associate
retail sales
customer service
fashion retail
wardrobing
point of sale
POS
loyalty program
CRM
client relationship
visual merchandising
store operations
inventory
clothing retail
Laura Canada

Tools

Languages

English

Seniority

Entry level

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