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Long & McQuade Musical Instruments

Sales and Rental Associate

Toronto, ON, Canada

Full-time

Within 25 km of Richmond Hill · About 14.3 km from the city centre

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Job details

Job type: Full-time
Apply by: Dec 6, 2026
Posted: Nov 6, 2026

Original job description

Title

Sales and Rental Associate

Department

Pro Audio & Recording

Hours

Full-time permanent

Availability Required

Weekdays, Weeknights & Weekends

Location

2777 Steeles Avenue W

North York (Steeles), ON

Job Description

Help our customers through the selling and renting of musical instruments and gear
Define the individual needs of every customer and match those needs with the right combination of our products and services
Demonstrate recommended products to customers and explain their features and benefits
Answer telephone calls in a timely and professional manner
Follow up on product orders with customers and suppliers
Use our common sense approach with customers to troubleshoot and solve problems
Maintain in-depth and current knowledge of our products, policies and procedures
Attend weekly staff meetings and periodic training sessions
Merchandise store to create an inviting environment for customers to shop
Participate in store maintenance, warehouse duties, and other related tasks

Job Requirements

Must be a musician who plays at least one instrument
Must be able to work weekdays, weeknights and weekends
Excellent verbal communication skills
Positive attitude and steady composure
Proven strong work ethic and commitment
High levels of energy and enthusiasm
Ability to lift and carry large boxes
Ability to excel in a fast-paced environment
Ability to recommend solutions in a confident and assertive manner
Good organizational skills and attention to detail
Previous experience in retail or sales is an asset

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More about this job

Responsibilities

Sell and rent musical instruments and audio gear by identifying customer needs, recommending suitable products and services, demonstrating products, and resolving customer issues. Follow up on orders, maintain current product and policy knowledge, merchandise the store, and assist with meetings, training, maintenance, and warehouse duties.

Requirements

Must play at least one musical instrument and be available on weekdays, weeknights, and weekends. Requires strong communication, a positive attitude, a strong work ethic, energy, organizational skills, attention to detail, the ability to lift large boxes, and confidence in recommending solutions; retail or sales experience is an asset.

Skills

Customer Service
Sales
Product Demonstration
Verbal Communication
Problem-Solving
Product Knowledge
Organization
Attention To Detail
Merchandising
Telephone Etiquette
Musical Instrument Proficiency
Teamwork
Physical Stamina

Visa sponsorship

Not detected in the job text

Keywords

Musical Instruments
Pro Audio
Recording
Retail Sales
Rentals
Customer Needs
Product Recommendations
Product Demonstrations
Product Features And Benefits
Customer Service
Telephone Calls
Order Follow-Up
Supplier Coordination
Troubleshooting
Problem-Solving
Product Knowledge
Policies And Procedures
Staff Meetings
Training
Merchandising
Store Maintenance
Warehouse Duties
Weekday Availability
Weeknight Availability
Weekend Availability

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