Jobs in Richmond Hill

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Within 25 km of Richmond Hill

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Wirelessdna

Retail Management - District Team Lead

Toronto, ON, Canada

Within 25 km of Richmond Hill · About 18.6 km from the city centre

Apply on jobs.dayforcehcm.com About employer

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Job details

Experience: Min 8 years of experience with exposure to Telecom Industry
Posted: Aug 8, 2025

Original job description

Provide comprehensive coaching and training to new Sub-Dealer Partner locations on product knowledge, sales techniques, and customer service best practices.
Conduct regular site visits to assess partner performance, provide feedback, and offer additional support as needed.
Develop and deliver training materials, presentations, and resources to support partner development and growth.
Collaborate with internal teams to address partner needs, resolve issues, and optimize processes.
Monitor partner performance metrics and provide actionable insights and recommendations for improvement.
Act as a liaison between Wireless DNA and our Sub-Dealer Partner locations, ensuring effective communication and alignment of goals and expectations.
Stay up-to-date on industry trends, market changes, and product updates to provide relevant and timely support to partners.
Foster a positive and collaborative working relationship with partners to promote loyalty and long-term success.
Min 8 years of experience with exposure to Telecom Industry
Focus on Sales Effectiveness across our Partner Channel
Training – Sales and Product/System
Compliance – reinforce the compliance of process, product, sales, etc.
.Responsible to ensure that they have full knowledge of RCI Products and Services and can train the partner staff
Is the one point of contact at WDNA for partner (for day-to-day operations)Relationship with DP/Staff as it relates to day-to-day operation Business Review – monthly/quarterly.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The District Team Lead will train partner staff on products and sales, visit partner sites to review performance, and serve as the main liaison between Wirelessdna and its sub-dealers. The role also keeps partners compliant and up to date on industry changes.

Requirements

Candidates need at least 8 years of experience, with exposure to the telecom industry. They should have strong training, coaching and relationship-building skills, and be able to analyze partner performance and communicate clearly.

Skills

Sales coaching and training
Product knowledge training
Partner performance monitoring
Business review facilitation
Compliance reinforcement
Training material development
Relationship management
Stakeholder liaison
Customer service best practices
Sales techniques
Performance analysis
Communication
Telecom industry knowledge
Process optimization
Issue resolution

Keywords

District Team Lead
Retail Management
Sub-Dealer Partner
Channel Management
Partner Channel
Sales Training
Product Training
Telecom
Wireless
Retail Sales
Sales Effectiveness
Compliance
Business Review
Partner Development
Account Management
Site Visits
Coaching
Customer Service Training
Relationship Management
Sales Management

Seniority

Senior

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