Open jobs near Richmond Hill

Within 25 km of Richmond Hill

Added 1 month ago
Executive Assistant – Mining Industry
Staffmax
Toronto, ON
Added 1 month ago
S
Solution Architect – OFSAA / LoanIQ
Staffmax
Toronto, ON
- $135,000 CAD / year
Added 1 month ago
IVR Developer (Cisco CVP / Java)
Staffmax
Toronto, ON
Added 1 month ago
S
Platform Lead – Temenos Core Banking
Staffmax
Toronto, ON
- $120,000 CAD / year
Added 1 month ago
IVR Developer +Amazon Connect
Staffmax
Toronto, ON
Added 1 month ago
S
SAP Fioneer FPSL Functional Consultant
Staffmax
Toronto, ON
- $100,000 to $120,000 CAD / year
Added 1 month ago
Principal Data Engineer – Databricks
Staffmax
Toronto, ON
Added 1 month ago
Appian Technical Lead
Staffmax
Toronto, ON
Added 1 month ago
Executive Assistant – Mining Industry
Staffmax
Toronto, ON
Added 1 month ago
AI Architect- Hybrid
Staffmax
Toronto, ON
Added 1 month ago
Senior Machine Learning Engineer
Staffmax
Toronto, ON
Added 1 month ago
QE with CC Tools & Amazon Connect (French)
Staffmax
Toronto, ON

No more jobs.

Staffmax

QE with CC Tools & Amazon Connect (French)

Toronto, ON, Canada

Salary Range: $110,000 – $120,000

Within 25 km of Richmond Hill · About 18.6 km from the city centre

Apply on jobs.staffmax.ca About employer

Applications open in a new tab.

Job details

Pay: Salary Range: $110,000 – $120,000
Apply by: Oct 5, 2027
Posted: Oct 5, 2026

Original job description

Role: QE with CC Tools & Amazon Connect
Work Model: Hybrid.
Work Location: Toronto, ON
Salary Range: $110,000 – $120,000

Contact Center Automation Engineer

Key Skills & Responsibilities:

Strong expertise in Quality Engineering (QE) and testing for Contact Center platforms.
Hands-on experience with IVR and routing automation using tools such as Cyara, Hammer, or similar.
Experience with test automation across UI and APIs using Selenium, Postman, Karate, or similar tools.
Experience with Agent Desktop automation and testing.
Strong knowledge of Core Java.
Ability to provide technical leadership for maintenance releases, enhancements, and ongoing production/support activities.
Familiarity with Git/Bitbucket, JIRA, Confluence, IntelliJ, Eclipse, and similar development/testing tools.
Experience working in a structured, scaled Agile environment.
Strong knowledge of AWS and Amazon Connect is a plus.
French-speaking candidates with strong testing capabilities are preferred.
Strong troubleshooting, analytical, communication, and collaboration skills.

Apply on jobs.staffmax.ca About employer

More about this job

Responsibilities

The quality engineer at Staffmax will test and automate contact centre platforms, including IVR and call routing, and cover UI and API test automation. The role also leads technical work on releases and production support in an Agile team.

Requirements

Candidates need strong quality engineering experience with contact centre platforms, hands-on IVR and routing test automation, and Core Java. Experience with Selenium, Postman, Git, JIRA and Agile teams is expected, and AWS and Amazon Connect knowledge is an asset.

Skills

Quality Engineering
IVR testing
routing automation
Cyara
Hammer
Selenium
Postman
Karate
UI test automation
API test automation
agent desktop automation
Core Java
technical leadership
Git
Bitbucket
JIRA
Confluence
IntelliJ
Eclipse
Agile (scaled)
AWS
Amazon Connect
troubleshooting
analytical thinking

Keywords

Quality Engineering
QE
contact centre testing
Amazon Connect
AWS
IVR testing
call routing automation
Cyara
Hammer
Selenium
Postman
Karate
API testing
UI automation
agent desktop testing
Core Java
Git
Bitbucket
JIRA
Confluence

Tools

Cyara
Hammer
Selenium
Postman
Karate
IntelliJ
Eclipse
Git
Bitbucket
JIRA

Languages

English
French

Seniority

Senior

Report this job