Opentext - The Information Company
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do - powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.
YOUR IMPACT
As a Principal Portfolio & Offer Manager, Professional Services, you will turn proven consulting expertise and successful customer engagements into repeatable, scalable service offerings. Working across Sales, Presales, Delivery, Product Management, and GTM, you will own offerings from initial concept through commercialization, global adoption, and continuous improvement. You will define how complex enterprise software engagements can be positioned, scoped, sold, and delivered consistently at scale.
What The Role Offers
- Turn proven consulting approaches into standardized Professional Services offerings.
- Define outcomes, scope, delivery models, effort, resources, and qualification criteria.
- Enable Sales and Presales to position, scope, estimate, and sell offerings.
- Build repeatable delivery methodologies, templates, WBS structures, and accelerators.
- Develop commercial models balancing customer value, delivery risk, and margin.
- Manage portfolio investments, evolution, consolidation, and retirement decisions.
- Measure adoption, revenue, customer outcomes, delivery performance, and profitability.
What You Need To Succeed
- 10+ years of experience in enterprise software Professional Services or technology consulting.
- Proven experience across discovery, solutioning, scoping, estimation, SOWs, and delivery.
- Track record of turning consulting engagements into standardized, repeatable service offerings.
- Strong understanding of Professional Services economics, pricing, delivery risk, and margin.
- Experience delivering implementations, modernization, upgrades, migrations, or cloud transformations.
- Proven ability to influence global Sales, Presales, Delivery, Product, and GTM stakeholders.
- Strong executive communication and commercial skills with fluent English; additional languages are advantageous.
ONE LAST THING
OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned. This role gives you the opportunity to stop reinventing successful services for every customer and instead turn proven consulting experience into scalable offerings that are easier to sell, deliver, and grow globally.
OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.
Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. A summary of those benefits can be found on our Why Join Us page. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.
AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.