Jobs in Richmond Hill

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Within 25 km of Richmond Hill

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Impact Recruitment

Personal Lines Account Manager

Toronto, ON, Canada

Base salary of $55,000–$70,000 · Full-time

Within 25 km of Richmond Hill · About 24.2 km from the city centre

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Job details

Pay: Base salary of $55,000–$70,000
Job type: Full-time
Apply by: Nov 28, 2026
Experience: Ideally, 3–5 years of personal lines brokerage experience.
Posted: Oct 29, 2026

Original job description

An established insurance brokerage in Etobicoke is seeking a RIBO-licensed Personal Lines Account Manager to join a collaborative team of six to seven account managers.

You will manage approximately 1,000 house accounts, provide excellent client service, remarket policies, and identify opportunities to grow existing home and auto business.

Key Responsibilities

Service and manage an established portfolio of personal lines home and auto accounts.
Handle policy changes, renewals, coverage inquiries, and client requests.
Remarket policies to identify competitive rates and coverage options.
Generate new and expanded business through cross-selling home and auto insurance.
Maintain accurate records using Applied Epic and insurer portals.
Build strong relationships with clients and insurance markets.

Requirements

Active RIBO licence in good standing.
Ideally, 3–5 years of personal lines brokerage experience.
Hands-on experience with Applied Epic and insurer portals.
Strong knowledge of personal lines, remarketing, and client service.
Excellent communication and telephone etiquette.
Consistent employment history and a commitment to long-term growth.

Assets: CAIB/CIP education, high-net-worth personal lines experience, and Portuguese language skills.

Compensation and Benefits

Base salary of $55,000–$70,000
15% commission on eligible new and expanded home and auto business; renewals are excluded.
Training and support to develop market knowledge.

The brokerage works with markets including Wawanesa, Intact, Aviva, Definity, CAA, SGI, Hagerty, and various MGAs.

At Aplin - together with our brands CompuStaff, Impact Recruitment, and Vantix Systems - we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers. Accommodation is available upon request throughout all stages of the recruitment process.

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More about this job

Responsibilities

Manage an established portfolio of approximately 1,000 personal lines home and auto accounts, handling policy changes, renewals, coverage inquiries, and client requests. Remarket policies, identify opportunities to cross-sell and grow existing business, maintain accurate records in Applied Epic and insurer portals, and build strong client and market relationships.

Requirements

An active RIBO licence in good standing is required, along with strong personal lines, remarketing, and client-service knowledge; three to five years of brokerage experience is preferred. Hands-on experience with Applied Epic and insurer portals, excellent communication and telephone etiquette, a consistent employment history, and commitment to long-term growth are sought; CAIB/CIP education, high-net-worth experience, and Portuguese language skills are assets.

Skills

Personal Lines Insurance
Home and Auto Insurance
Account Management
Client Service
Policy Changes
Renewals
Policy Remarketing
Cross-Selling
Coverage Knowledge
Applied Epic
Insurer Portals
Client Relationship Building
Communication
Telephone Etiquette
RIBO Licensing

Visa sponsorship

Not detected in the job text

Keywords

Personal Lines
Home Insurance
Auto Insurance
RIBO Licence
Applied Epic
Insurer Portals
Policy Remarketing
Account Management
Client Service
Policy Changes
Renewals
Coverage Inquiries
Cross-Selling
New Business
Expanded Business
Insurance Brokerage
CAIB
CIP
High-Net-Worth Personal Lines
Wawanesa
Intact
Aviva
Definity
CAA
SGI
Hagerty
Managing General Agents
Portuguese

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