Company Description Alaa Eddin Kitchens & Millwork designs and builds custom kitchens, cabinetry, and architectural millwork for residential and commercial projects across Toronto and the Greater Toronto Area. The team collaborates closely with interior designers, architects, builders, and contractors to turn design concepts into tailored cabinetry solutions for each space. Projects range from kitchen cabinetry and built-ins to complex storage systems, with an emphasis on functional layouts, precise craftsmanship, and refined finishing. The company operates from its workshop at 24 Ronson Dr, Unit 2, Etobicoke, ON, serving clients who value quality, detail, and professional service.
Role Description The Kitchen Cabinet Specialist is a full-time, on-site role based in Etobicoke, ON. This role focuses on guiding clients through cabinetry options, explaining materials, finishes, and hardware, and helping them select solutions that fit their design, budget, and functional needs. Day-to-day tasks include consulting with walk-in and scheduled clients, preparing basic quotations, supporting the sales process, and coordinating with designers and production staff to ensure accurate project specifications. The specialist responds to customer inquiries, provides product education, and maintains organized records of consultations and orders. The role also involves contributing to showroom presentation, occasionally supporting training of new team members, and upholding high standards of service and professionalism.
Qualifications
- Candidates should possess strong Communication and Customer Service skills to interact effectively with clients and project partners.
- Candidates should possess Sales and Sales Management skills to support lead conversion, order generation, and basic pipeline follow-up.
- Candidates should possess Training and coaching skills to help onboard new staff and share product knowledge within the team.
- Knowledge of kitchen cabinetry, millwork terminology, materials, and hardware, with the ability to read or interpret basic drawings or layouts.
- Attention to detail, strong organizational skills, and the ability to manage multiple client inquiries and projects simultaneously.
- Comfort working on-site in a workshop/showroom environment and collaborating with designers, production staff, and contractors.
- Previous experience in cabinetry, kitchen design, millwork, or a related construction/building materials field is an asset.
- Basic computer skills for email communication, quotation preparation, and record-keeping; ability to learn industry-specific software as needed.
