About Us
We are an established Canadian facility, maintenance company. We provide a variety of services to large retail and commercial businesses nationally.
We have a competitive compensation & benefits plan including health, dental and vision, and a pension plan after 1 year.
Job Summary
Lead and manage the Equipment & Dispatch Services team and infrastructure, in accordance with company standards, programs, policies and procedures to ensure effective customer and vendor business relationships to realize United’s Strategic Plan within a 24/7 environment.
Equipment Services
Lead and manage a virtual and mobile Equipment Services Team (both internal and third parties) nationally in a 24/7 environment to remain competitive and cost-effective.
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Optimization of Equipment maintenance & reliability, ensuring minimum downtime at store or site locations
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Strategize business models to create an effective service model nationally.
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Plan, direct, and operationalize annual plans and budgets, including planning and operationalization of a multi-year Capex budget.
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Participate and execute in strategic projects.
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Provide leadership with respect to environmental, health & safety procedures as required by internal/external parties.
Lead manage and maintain vendor & third-party relationships, negotiations, contractual obligations
Responsible for all approvals related to purchases, invoices and PO’s
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Lead and manage departmental processes, policies and procedures with key performance indicators (KPI’s)
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Prepare, manage and control departmental budgets
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Providing strategic analysis and trends to the company with respect to cost-saving opportunities.
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Responsible for monthly and annual reporting of P&L and activities within the department
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Work across the organization in a collaborative manner to help ensure that the company achieves its corporate performance targets
Team Performance Management, Recruitment, Termination, Learning & Development:
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Overall, manage and lead the performance of the Equipment Services & Dispatch Services team nationally
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Responsible for recruitment and termination, team performance, career development and learning and development opportunities for team
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Responsible for team compliancy for policies, health & safety requirements, safe operating procedures, both for United and customer requirements
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Ensure safety compliance with respect to SDS & WHMIS compliance, provincial safety posters, provincial occupational health and safety act, proper protective equipment, and overall safety compliance
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Conduct regular team meetings to address common issues
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Foster a culture of collaboration, empowerment, and capability
Additional Responsibilities:
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Perform all daily functions in alignment with United Mission, Vision & Values
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Work in compliance with Health & Safety policies and legislation, and take every reasonable precaution to protect the health and safety of all employees and business partners
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Adhere to all company policies, procedures, and labor laws
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Actively participate in and contribute during meetings, sessions, or company projects
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Protect company assets from damage and misuse
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Perform other related duties as may be required from time to time
Technology & Assets: Responsible for managing business using United technologies provided (Salesforce/Outlook). Responsible for equipment asset management. Responsible for ensuring data integrity within service requests.
Job Requirements/Expectations
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Be available to address internal and partner (sub-contractors) needs and concerns in a timely manner.
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Be willing to travel frequently within Canada (as may be required from time to time).
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Ability to deal with a high level of stress and promptly solve problems as they arise.
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Ability to work flexible shifts on a rotational basis.
