Jobs in Richmond Hill

Newest first

Within 25 km of Richmond Hill

Added 16 hours ago
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Added 17 hours ago
A
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Spine Health Care Clinic

Front Office Assistant

Toronto, ON, Canada

Full-time

Within 25 km of Richmond Hill · About 18.9 km from the city centre

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Job details

Job type: Full-time
Apply by: May 13, 2027
Posted: Nov 14, 2026

Original job description

Company Description Spine Health Care Clinic is a modern healthcare practice focused on delivering patient-centered spine and musculoskeletal care in a welcoming, professional environment. The clinic is designed with a responsive layout and efficient workflows to support smooth patient registration, scheduling, and treatment coordination. Team members work collaboratively to provide high-quality services while ensuring clear communication and a positive experience for every visitor. The clinic values organization, reliability, and courteous service as core elements of daily operations.
Role Description The Front Office Assistant is a full-time, on-site role based in Scarborough, ON, responsible for managing the reception area and supporting daily administrative operations. Day-to-day tasks include greeting patients, answering phone calls, responding to inquiries, and directing visitors to appropriate providers or departments. The role also involves appointment scheduling, verifying and updating patient information, managing check-in and check-out processes, and handling basic clerical duties such as filing, scanning, and data entry. The Front Office Assistant will coordinate with clinical staff to maintain accurate records, assist with billing or insurance documentation as needed, and ensure the waiting area remains clean, organized, and welcoming. This position requires consistent professionalism, confidentiality, and a strong commitment to patient service.
wagers starting at 18.00 per hour for training

Qualifications

Candidates should possess strong interpersonal skills and a professional, courteous demeanor when interacting with patients, visitors, and team members.
Candidates should possess excellent phone etiquette and the ability to manage multi-line phone systems while handling inquiries efficiently.
Candidates should possess appointment scheduling skills and experience using scheduling software or electronic systems to coordinate patient visits.
Candidates should possess administrative assistance and clerical skills, including filing, data entry, document handling, and basic record management.
Universal scheduling EMR experience is an asset
Additional beneficial qualifications include previous front desk or medical office experience, familiarity with healthcare privacy standards, proficiency in common office software (e.g., email, spreadsheets, practice management systems), and strong organizational and time-management abilities.
college diploma or equivalent is required; post-secondary education or training in healthcare administration or office administration is an asset.

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More about this job

Responsibilities

Greet patients and visitors, answer calls and inquiries, schedule appointments, update patient information, and manage check-in and check-out. Support clerical and billing or insurance documentation, coordinate with clinical staff to maintain accurate records, and keep the waiting area organized and welcoming.

Requirements

A college diploma or equivalent is required; post-secondary training in healthcare or office administration is an asset. Candidates should have strong interpersonal, phone, scheduling, clerical, organizational, and time-management skills; Universal Scheduling EMR experience and prior medical office experience are beneficial.

Skills

Patient Reception
Phone Etiquette
Multi-Line Phone Systems
Appointment Scheduling
Scheduling Software
Electronic Medical Records
Patient Registration
Check-In and Check-Out
Filing
Scanning
Data Entry
Record Management
Billing Documentation
Insurance Documentation
Confidentiality

Visa sponsorship

Not detected in the job text

Keywords

Patient-Centered Care
Spine Care
Musculoskeletal Care
Front Desk
Reception
Patient Registration
Appointment Scheduling
Scheduling Software
Universal Scheduling EMR
Electronic Medical Records
Patient Records
Check-In and Check-Out
Multi-Line Phone Systems
Filing
Scanning
Data Entry
Billing Documentation
Insurance Documentation
Healthcare Privacy
Office Software
Practice Management Systems
Healthcare Administration
Office Administration
Patient Service
Confidentiality

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