Jobs in Richmond Hill

Newest first

Within 25 km of Richmond Hill

Added 3 days ago
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Added 3 days ago
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Editor - Customer Service

Toronto, ON, Canada

The expected base salary for the North York position is CAD 19 to CAD 20 per hour and including 4% vacation pay, depending on skills and functional experience. · Full-time

Within 25 km of Richmond Hill · About 10 km from the city centre

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Job details

Pay: The expected base salary for the North York position is CAD 19 to CAD 20 per hour and including 4% vacation pay, depending on skills and functional experience.
Job type: Full-time
Posted: Oct 21, 2026

Original job description

Communicates with customers through various channels including website and social media accounts

Responds promptly to customer inquiries. Acknowledging and resolving customer complaint

Knows our products inside and out so that you can answer questions

Reviews user comments and providing feedback to operation teams and marketing teams to help improve customer experience

Reviews customer shared deals and recommending valuable content to post on website

Operates company’s WeChat accounts to assist in promoting website content

Manages for communication and delivery of prizes for user engaging sweepstakes

8.Reviews, and evaluates content to ensure all content is appropriate, accurate, up to date, and provides an excellent user experience.

9.Communicates and coordinates suitable content with other team members to serve and attract various audiences.

Recommends and modifies content in a consistent manner of styles and layouts.

Proofreads and corrects errors in spelling, grammar, and syntax.

Works with Marketing and Business Development teams to devise and publish integrated promotional campaigns for various deals.

2026 Compliance, Compensation & Benefits

Salary Range (Ontario):

The expected base salary for the North York position is CAD 19 to CAD 20 per hour and including 4% vacation pay, depending on skills and functional experience.

Recruitment Transparency

Human-Centric Recruitment: To ensure a personalized and fair experience, DealMoon does not use AI-automated screening tools. Every application is reviewed personally by our HR team.
Existing Vacancy: Please note that this posting is for an active and existing vacancy within our team.

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More about this job

Responsibilities

Communicate with customers across website and social media channels, respond to inquiries and complaints, and coordinate prize delivery for user-engagement sweepstakes. Review, edit, and recommend content; manage company WeChat accounts; and collaborate with operations, marketing, and business development teams on customer experience and promotional campaigns.

Requirements

The role requires strong customer communication and service skills, product knowledge, and the ability to review and edit content for accuracy, style, grammar, and user experience. It also involves coordinating with internal teams and managing social media and promotional content; no specific education or years of experience are stated.

Skills

Customer Service
Customer Communication
Complaint Resolution
Product Knowledge
Content Review
Content Editing
Proofreading
Grammar And Syntax
Social Media Management
WeChat Account Management
Customer Experience
Promotional Campaigns
Marketing Coordination
Business Development Coordination
Audience Engagement
Sweepstakes Coordination

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Customer Inquiries
Complaint Resolution
Product Knowledge
User Comments
Customer Experience
User-Shared Deals
Content Review
Content Editing
Proofreading
Spelling
Grammar
Syntax
Website Content
Social Media
WeChat
Sweepstakes
Prize Delivery
Audience Engagement
Promotional Campaigns
Marketing
Business Development
Operations

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