Jobs in Richmond Hill

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Within 25 km of Richmond Hill

Added 12 days ago
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Sporting Life Group

E-Commerce Shipping Associate

Richmond Hill, ON, Canada

Within 25 km of Richmond Hill · About 3.5 km from the city centre

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Job details

Posted: Oct 15, 2026

Original job description

What You'll Do;

As an eCommerce Shipping Associate, you’ll play a crucial role in ensuring online orders are processed, packed, and shipped accurately and on time. At Sporting Life, we’re committed to providing a seamless online shopping experience for our customers.

Your attention to detail and commitment to customer satisfaction will help create a positive shopping experience, whether customers are receiving their latest gear, apparel, or sporting equipment.

Process and fulfill online orders efficiently and accurately to meet delivery expectations.
Pack and prepare shipments following company standards to ensure products arrive safely and in perfect condition.
Monitor order statuses and proactively communicate any delays or issues with customers via phone and electronic messaging.
Adjust orders as needed to accommodate customer requests, product availability, or special instructions.
Investigate and resolve shipping issues, including delays or lost packages, by coordinating with third-party logistics providers.
Ensure proper documentation is completed for all shipments, returns, and order modifications.
Maintain a clean, organised, and safe workspace, following all operational and safety guidelines.

What You'll Bring;

A passion for sports, fashion, and delivering outstanding customer experiences.
Strong attention to detail and a commitment to accuracy in order processing.
Excellent communication skills to provide clear updates and solutions to customers.
Problem-solving abilities to quickly address shipping challenges and work with logistics providers to find solutions.
Ability to work efficiently in a fast-paced environment while meeting deadlines.
Basic computer skills and familiarity with order management systems and shipping platforms.
Physical capability to lift and move packages as needed.

AI is used as part of our application review process to assist in screening and assessment. All applications are also reviewed by our recruitment team.

This posting is for an open existing role in our organisation.

Sporting Life Group Limited is an equal opportunity employer and committed to providing accommodations for persons with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, please advise the Sporting Life Group Human Resources team of any accommodations required to ensure fair and equitable access through the recruitment and selection process.

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More about this job

Responsibilities

You will be responsible for efficiently processing, packing, and shipping online orders while maintaining accurate documentation. Additionally, you will monitor order statuses and resolve shipping issues by coordinating with logistics providers to ensure customer satisfaction.

Requirements

The ideal candidate possesses strong attention to detail, excellent communication skills, and the ability to work in a fast-paced environment. You must be physically capable of lifting packages and have basic computer proficiency with order management systems.

Skills

Order processing
Packing
Shipping
Customer service
Attention to detail
Communication
Problem-solving
Logistics coordination
Computer skills
Order management systems
Shipping platforms
Physical lifting

Visa sponsorship

Not detected in the job text

Keywords

E-commerce
Shipping
Order fulfillment
Logistics
Customer satisfaction
Inventory management
Warehouse operations
Safety guidelines
Order processing
Package handling
Third-party logistics
Retail
Sporting goods

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