Open jobs near Richmond Hill

Within 25 km of Richmond Hill

Added 1 month ago
Freight Broker
CSA Transportation
Toronto, ON
Added 1 month ago
Customer Service Representative
CSA Transportation
Toronto, ON
Added 1 month ago
Logistics Coordinator
CSA Transportation
Toronto, ON

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CSA Transportation

Customer Service Representative

Toronto, ON, Canada

On-site

Full-time

Within 25 km of Richmond Hill · About 18.6 km from the city centre

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Job details

Job type: Full-time
Workplace: On-site
Posted: Mar 17, 2022

Original job description

What your responsibilities will include:

Answer phones to respond to orders
Respond to general customer inquiries and invoice inquiries
Investigate customer complaints regarding services and policies
Take customer orders for service and update accounts
Handling questions and concerns with proficiency and professionalism

What we require from you:

High School Diploma
1 year experience in a Call Center environment
2 year experience in Customer Service is an asset
Experience in Trucking and/or Logistics
Experience with Truck Mate is an asset
Strong computer skills; ability to use various computer software with little to no supervision
Professional verbal and written skills; ability to type 30 wpm
Ability to work independently and work within a team

What we can offer you:

A chance to join a growing, fast-paced company
Being part of a fun and collaborative team in a challenging work setting
Health & Benefits program
Competitive Salary

Apply on csa.bamboohr.com About employer

More about this job

Responsibilities

The Customer Service Representative at CSA Transportation will answer phones, take and update customer orders, and respond to general and invoice questions. They will also investigate complaints about services and policies.

Requirements

Candidates need a high school diploma, about one year of call centre experience, and strong computer and typing skills (30 wpm). Trucking or logistics experience and Truck Mate experience are assets.

Skills

Telephone customer support
Order entry
Account updating
Invoice inquiry handling
Complaint investigation
Truck Mate
Computer software proficiency
Typing (30 wpm)
Written communication
Verbal communication
Independent work
Teamwork
Customer service
Trucking and logistics knowledge

Benefits

Health and benefits program

Keywords

customer service representative
customer service
call center
inbound calls
order processing
invoice inquiries
complaint handling
trucking
logistics
Truck Mate
data entry
account updates
dispatch support
transportation
freight
typing
Microsoft Office

Tools

Truck Mate

Languages

English

Seniority

Entry level

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Open jobs near Richmond Hill

Freight Broker

Customer Service Representative

Logistics Coordinator