Jobs in Richmond Hill

Newest first

Within 25 km of Richmond Hill

Added 1 month ago
Senior Manager, Program Controls, Data Center Construction
Bell Canada
Toronto, ON
Added 1 month ago
2027 Intern Program , Business Transformation - Future Opportunities
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Toronto, ON
Added 1 month ago
Application Support and Implementation Specialist
LifeVoxel.AI
Toronto, ON
Added 1 month ago
Strategic Sourcing Manager
Real Food for Real Kids
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Added 1 month ago
Production Planning Coordinator
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Toronto, ON
Added 1 month ago
RF
AM Super Driver
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Toronto, ON
- $21 CAD / hour
Added 1 month ago
Marketing - Senior Marketing Manager
Real Food for Real Kids
Toronto, ON
Added 1 month ago
D
Computer Vision Engineer
Duranta
Toronto, ON
- $160,000 to $275,000 USD / year
Added 1 month ago
S
Application Security Engineer - ADR
SSB&T
Toronto, ON
- $120,000 to $202,500 CAD / year
Added 1 month ago
TM
Operations - Team Member- Public Yard
Triple M Metal
Toronto, ON
- $21.16 CAD / hour
Added 1 month ago
Operations - Cashier/Scale Operator (Public Yard)
Triple M Metal
Toronto, ON
Added 1 month ago
Warehouse Team Leader, evening shift
Lantic Inc.
Toronto, ON
Added 1 month ago
Sr. Revenue Recognition Analyst
Open Text Corporation
Richmond Hill, ON
Added 1 month ago
Lead Software Developer
Open Text Corporation
Richmond Hill, ON
Added 1 month ago
Student Researcher, PhD, Fall 2026
Google
Toronto, ON
Added 1 month ago
Student Researcher, BS/MS, Fall 2026
Google
Toronto, ON
Added 1 month ago
Software Developer Intern, PhD, Summer 2027
Google
Toronto, ON
Added 1 month ago
Research Intern, PhD, Summer 2027
Google
Toronto, ON
Added 1 month ago
Student Researcher, PhD, Winter-Summer 2027
Google
Toronto, ON
Added 1 month ago
Student Researcher, BS/MS, Winter-Summer 2027
Google
Toronto, ON
Added 1 month ago
Product Account Executive, Large Customer Sales
Google
Toronto, ON
Added 1 month ago
Office Manager – Toronto
Solactive AG
Toronto, ON
Added 1 month ago
Analyst ETF Services (m/f/d)
Solactive AG
Toronto, ON
Added 1 month ago
C
Customer Fulfillment Specialist
Cascades
Concord, ON
- $52,000 to $61,000 CAD / year
Added 1 month ago
Lead Generator Engineer
GE Steam Power, Inc.
Toronto, ON

Cascades

Customer Fulfillment Specialist

Concord, ON, Canada

$52,000 to $61,000 CAD / year

Within 25 km of Richmond Hill · About 8.7 km from the city centre

Apply on jobs.cascades.com About employer

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Job details

Pay: $52,000 to $61,000 CAD / year
Work location: A hybrid work model: 3 days in office, 2 days remote

Original job description

Welcome to Cascades!

Bring your expertise to a people-first, dynamic environment where your ideas come to life and excellence shapes everything we do.
Join SAMANTHA SAMUEL's team as a Customer Fulfillment Specialist in Vaughan and help build a more sustainable future.

What’s in it for you

Taking care of our people is in our nature - so you’ll enjoy:

Annual salary between $52,000 and $61,000
Profit sharing and an employee share purchase plan
A hybrid work model: 3 days in office, 2 days remote
A full range of benefits: group insurance, telemedicine, and an employer-supported retirement plan
An annual allowance to spend on goods and services of your choice
A yearly wellness program and employee assistance program
A collaborative, respectful, and people-centered workplace

Your Role

As Customer Fulfillment Specialist, you’ll take on real challenges that bring out your full potential.
Your scope includes:

Respond to customer inquiries via phone, email, and internal systems, ensuring timely, professional, and accurate communication

Process, track, and update customer orders while maintaining a high level of accuracy

Troubleshoot and resolve customer issues, coordinating with internal teams such as logistics, billing, and fulfillment

Monitor open cases, follow up on pending requests, and ensure resolution within established service level agreements (SLAs)

Maintain accurate documentation of customer interactions, requests, and resolutions

Contribute to continuous improvement by identifying recurring issues and suggesting process enhancements

Support reporting, system updates, and team knowledge sharing as needed

What you bring

You're a natural fit for Customer Fulfillment Specialist if you have:

Experience in customer service, order management, or a similar client-facing role

Strong communication skills with the ability to manage customer interactions professionally and effectively

Excellent organization and time management skills, with the ability to handle multiple priorities

Problem-solving abilities and a proactive approach to resolving issues

Attention to detail and accuracy in processing orders and maintaining records

Ability to collaborate cross-functionally with internal teams

Comfort working with CRM systems and order management tools

If you bring the same care to who you are as to what you do, we’d love to meet you!

Apply now and join our team as Customer Fulfillment Specialist in Vaughan.

Cascades values diversity and inclusion and considers all applications equitably. This posting is for an active vacancy within our organization.

Apply on jobs.cascades.com About employer

More about this job

Responsibilities

The Customer Fulfillment Specialist at Cascades will answer customer questions by phone and email, process and track orders, and resolve issues with logistics, billing and fulfillment teams. The role also means following up on open cases within service level agreements and keeping accurate records.

Requirements

Cascades needs candidates with customer service or order management experience, strong communication and organization skills, and attention to detail. Comfort with CRM systems and order management tools is also needed.

Skills

CRM systems
order management tools
customer service
order processing
order tracking
case management
problem-solving
time management
cross-functional collaboration
documentation
customer communication
continuous improvement
service level agreements
email support
phone support
reporting

Benefits

Profit sharing
Employee share purchase plan
Group insurance
Telemedicine
Annual allowance
Wellness program
Employee assistance program

Keywords

Customer Fulfillment Specialist
customer service
order management
order processing
CRM
customer support
client-facing
order tracking
case management
SLA
logistics coordination
billing
Vaughan
sustainability
hybrid work
customer inquiries

Perks

Retirement plan
Performance bonus
Stock or equity
Wellness program
Remote work allowance

Tools

CRM systems
order management tools

Languages

English

Seniority

Entry level

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