Jobs in Richmond Hill

Newest first

Within 25 km of Richmond Hill

Added 3 months ago
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Customer Account Coordinator
XTL TRANSPORT INC.
Toronto, ON
Added 1 month ago
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XTL TRANSPORT INC.

Customer Account Coordinator

Toronto, ON, Canada

Full-time

Within 25 km of Richmond Hill · About 24.2 km from the city centre

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Job details

Job type: Full-time
Apply by: Mar 10, 2027
Posted: Sep 11, 2026

Original job description

Summary:
XTL Transport Inc., a well-established company in the Transportation, Logistics and Warehousing-Distribution field, is looking for a Customer Account Coordinator to join our team. The ideal candidate is a safety, quality and team player. If you are looking for a stable job with a vital company, if you meet the employment criteria, XTL Transport Inc. is the place for you!

Responsibilities:
1. Main tasks

Data entry for transaction creation (receiving/shipping).
Create and modify customer account data
Maintain a positive relationship with customers
Update customer profiles and track accounts.
Run reports as required

2. Communication & support

Communicate customer requests to operations.
Follow up with customers on a regular basis
Follow-up with the operations department to ensure that all relevant documents are accurate (products received and products shipped)

3. Validation and follow-up

Validate that all transactions are correct and complete
Verify that transactions and services are correctly entered into the system and invoiced

4. Skills & Abilities

Knowledge and mastery of WMS systems (AS400 an asset)
Good communication and explanation skills
CTPAT sensitive position - subject to a criminal record search
Experience in a distribution center environment (asset)
Experience in a similar position
Bilingual (oral and written)
Excellent customer service skills

5. Resolution of problems and initiative

Sense of initiative and autonomy
Ability to communicate with various stakeholders
Ability to determine the management of priorities
Ability to work under pressure and handle several files simultaneously
Ability to be flexible to adapt to changing work priorities

6. Work Environment

Be sensitive to the importance of Occupational Health and Safety.
Have a positive and determined attitude.
Team oriented

Shift Available: Mon - Fri: 8am - 5pm

You’ll find your place at XTL!
To learn more about our job opportunities, visit our website: www.xtl.com/en

XTL is an equal opportunity employer and embraces workplace diversity. All applications are considered equally regardless of whether they are submitted by a woman, a man, a member of a visible minority, an Indigenous person, or a person with a disability. Masculine terms are used solely for simplification.

We encourage all interested individuals to apply, but only those selected for an interview will be contacted.

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More about this job

Responsibilities

The role involves managing customer account data, performing data entry for shipping and receiving, and maintaining positive client relationships. The coordinator also validates transactions for accuracy and communicates customer requests to the operations department.

Requirements

Candidates should have experience in a distribution center environment and proficiency with WMS systems, specifically AS400. Bilingualism and strong customer service skills are required, and the position is subject to a criminal record search due to CTPAT sensitivity.

Skills

WMS
AS400
Data Entry
Customer Service
Bilingualism
Communication Skills
Problem Solving
Time Management
Account Tracking
Reporting

Visa sponsorship

Not detected in the job text

Keywords

WMS
AS400
CTPAT
Logistics
Transportation
Warehousing
Distribution Center
Data Entry
Customer Account Management
Invoicing
Occupational Health and Safety

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