At Achev, we believe that everyone deserves an equal opportunity to build a better life and a successful future. For more than 30 years, we have dedicated ourselves to helping diverse Canadians and newcomers achieve their full potential. Today, we are one of the largest providers of employment, newcomer, language, and youth services in the Greater Toronto Area. Our dedicated team of nearly 400 staff delivers a wide range of innovative, high-quality, and personalized programs and services that empower our clients to prosper and our communities to thrive.We thrive in a OneAchev culture where collaboration and an integrated service delivery will positively impact Achev’s resiliency, agility, success, and growth.
Join us in helping diverse Canadians and newcomers achieve their full potential!
Achev’s latest Impact Report: www.Achev.ca
Description
The Coordinator, Logistics & Administration, reports to the Manager and will supervise the administrative/reception and assessment staff at York Simcoe Durham locations to ensure smooth daily operations, scheduling, optimal client service, as well as, prepare special data and statistical reports for management, partners and funders.
Duties/Responsibilities:
- Responsible for scheduling assessment staff at designated locations
- Supervise and coach the administrative and assessment staff
- Assist in recruitment, orientation and training of direct reports; conduct scheduled appraisals
- Work closely with administrative staff to ensure overall efficient booking of in-person and online appointments
- Work with other company program supervisors to support a One Achev collaborative culture
- Attend LAS supervisory/management meetings and contribute strategies to support employee engagement and innovations
- Act as back-up supervisor to Manager
- Prepare monthly and annual statistical data to support reports prepared for CLARS funders and language partners
- Use designated reporting systems, such as iCARE, to upload data as required
- Assist with quality control of client files by verifying accuracy of data entered by assessment staff and notifying manager of discrepancies/concerns
- Assist in preparing part-time payroll information; track accuracy of internal records on casual staff hours
- Coordinate ordering office supplies and track the supplies budget
- Assist SPOs with new course activations on HARTs and make funder approved changes to class schedules as requested/needed
- Liaise with the HARTs Team as needed regarding data issues/questions
- Arrange for technical service for equipment as needed
- Generate correspondence and special reports as required
- Assist in minutes taking at partnership meetings
- Other duties as assigned by management
Qualifications:
- Post-secondary diploma/degree or related experience
- Two or more years experience in a supervisory role
- Experience creating and maintaining complex schedules for multiple locations
- Two or more years experience supporting the onboarding and training of administrative staff
- Experience preparing a range of complex reports
- Experience with HARTs and iCARE systems an asset
- Support in quality control of client file management and accurate data reporting
- Excellent numerical and analytical skills, detail oriented
- Excellent computer skills (Windows, MS Word, Excel, Power Point); ability to develop complex reports and templates for staff
- Experience in data inventory control and office supplies oversight
- Payroll support, processing timesheets and tracking time off
- Excellent communication, interpersonal skills, cultural sensitivity, problem solving and organizational skills
- Knowledge of community and settlement programs available to clients residing in the York, Simcoe and Durham regions an asset
- Criminal reference check for vulnerable sector required
- Ability to communicate in other languages an asset
- Ability to motivate and support staff in a collaborative, service-driven environment
- Strong intercultural competence and sensitivity to diverse client and staff populations
- Excellent organizational skills and attention to detail
- Strong consultation, interviewing, and problem-solving skills
- Excellent verbal and written English communication skills
- Access to a reliable vehicle and a valid driver’s license; ability to travel regularly between multiple sites is mandatory
Salary: $65,226.93
This is a current vacancy. Please note that we use AI tools in our application screening process. All hiring decisions involve human review.
We’re looking to welcome people to our diverse, inclusive, and authentic workplace. We especially welcome applications from members of racialized groups, Indigenous peoples, persons with disabilities, persons of diverse sexual orientations and gender identities and others with the skills and knowledge to productively engage with diverse communities. We are committed to a selection process and work environment that is inclusive and barrier-free. So, if you’re excited about this role or another one, please apply on our website www.achev.ca
