Concessions Attendant – Concessions Stand
Permanent
Part-time
Visitor Experience
TIFF is a charitable, cultural organization dedicated to presenting the best of international and Canadian cinema and creating transformational experiences for film lovers and creators of all ages and backgrounds in our home - TIFF Lightbox. Our mission: To transform the way people see the world, through film.
TIFF is committed to embracing diversity and treating all individuals with respect, dignity and fairness by removing physical, social and economic barriers to participation.
We encourage you to reflect on the land that you are on, who the traditional keepers of the land are, what the treaty relationship is, or if it’s unceded territory. TIFF is located on the Treaty Lands and Territory of the Mississaugas of the Credit and the traditional territory of the Anishinaabe, the Wendat, and the Haudenosaunee. We are grateful to work on this land.
We are currently hiring for the position of:
CONCESSIONS ATTENDANT – CONCESSIONS STAND
Reporting to the Senior Manager, Visitor Experience Operations, the part-time position of Concessions Attendant will maintain a high standard of customer service at our concessions stand. The Concessions Attendant sells food and beverage while maintaining an accurate cash till and implementing our established Visitor Experience departmental service measures.
RESPONSIBILITIES:
Provide excellent customer service to the visitors at TIFF Lightbox
Sell food and beverage at the concession stand
Sell alcoholic beverages while maintaining established TIFF alcohol sales protocol
Operation of point-of-sale system to reconcile transactions and maintain an accurate cash till
Ensure cleanliness of food service and storage areas with adherence to food sanitation standards
Maintain knowledge of TIFF Lightbox, its programming, events, and facilities.
Liaise with Concessions Stand Leads to execute concessions orders and presentation. This includes preparing special orders for events
Arrive on-time for scheduled shifts, wearing approved uniform or dress code and prepared for shift
Other duties as assigned
RATE OF PAY:
TARGET START DATE:
WORK LOCATION:
MINIMUM REQUIREMENTS:
Must be able to provide availability for at least three shifts per week (1 weekday, 1 weekend, 1 additional) for each week outside of the Festival
Must be available to work each day of the Toronto International Film Festival in September as well as each training day
Must be available to work shifts as assigned from December 21, 2026 – January 4, 2027
Must be adaptable to a flexible work schedule that includes evenings, weekends, and holidays
Must hold a valid Ontario Smart Serve certificate
Previous experience with food preparation is an asset
Previous experience with a point-of-sale system and cash handling is an asset
Proven ability to work effectively with minimal supervision
May be required to lift and carry items up to 35lbs
Able to communicate fluently in English; knowledge of a second language is an asset.
CPR and First Aid training are an asset
Interest in film, non-profits, arts and culture is considered an asset
HOW TO SUBMIT & APPLICATION DEADLINE:
All applications must be submitted online through TIFF’s Career Centre.
Please upload your cover letter and resumé as PDF(s), before the deadline of FRIDAY, NOVEMBER 13, 2026
CLOSING:
We thank everyone who applies for their interest, but only candidates selected for an interview are contacted.
Candidates must be legally able to work in Canada at this time.TIFF regrets that it is unable to sponsor employment Visas; however, TIFF considers and welcomes individuals on time-limited Visa status for this position. For consideration to those on time-limited Visa status, your Visa must allow you to complete the full contract.
Please send any questions via e-mail only to careers@tiff.net.
TIFF is committed to fostering an inclusive and accessible environment where employees feel valued and respected, and where every employee has the opportunity to realize their potential. As such, we welcome and encourage applicants who identify as racialized persons, Indigenous persons, persons with disabilities, and persons across the spectrum of sexual orientation and gender identities.
If you are a person with a disability and require accommodation and/or assistance during the application process, please contact us in advance at careers@tiff.net. We strive to provide reasonable accommodations whenever requested.
