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Titanium Transportation Group

Collection Specialist

Bolton, ON, Canada

$55,000 to $65,000 CAD / year · Full-time

Within 25 km of Richmond Hill · About 22.8 km from the city centre

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Job details

Pay: $55,000 to $65,000 CAD / year
Job type: Full-time
Experience: 3- 5 years’ work experience in Collections required
Posted: Nov 9, 2026

Original job description

Collection Specialist

About the Role / Key Accountabilities:

Reporting to the Manager, Credit & /Collections and will be responsible for contacting customers to manage collections (receivables)

Responsible for account reconciliation and resolving payment discrepancies

Communicating with customers and internal departments using all methods of communication

Performing clerical duties as needed

Managing all levels of client relations specific to collections and general inquiries, and overall credit management

With the use of various software, manage customer database and monitor all account activities, including investigating payment discrepancies

Enforce prompt action on overdue accounts and engage in appropriate means of collection activities

Coordinate payment information updates and customer account changes as assigned

Other relevant duties as assigned

Position Requirements:

3- 5 years’ work experience in Collections required

Proficient MS Office Suite experience required

Post secondary education in a related field an asset

Experience within the transportation/ supply chain industry an asset

Experience with and with Great Plains and TMW software an asset

Pursuit of a CCP designation an asset

What's In It for You?

Competitive salary ($55,000-$65,000 per year)

Career growth opportunity within an industry leading logistics company

Group Benefits offered - health and dental

Employee engagement events

Position Competencies:

Detail orientated with exceptional time management skills

Excellent written and verbal communication skills.

Exceptional level of organizational skills.

Strong interpersonal skills with the ability to collaborate effectively with internal and external stakeholders.

Titanium Transportation Group Inc. is committed to providing accommodation throughout the recruitment process for individuals with disabilities, in line with the Accessibility for Ontarians with Disabilities Act. If you need accommodation, reach out to our HR team at hr@ttgi.com and we'll work with you to understand what is needed. We thank all applicants in advance; however, only applicants being considered for an interview will be contacted.

#HP

Apply on recruiting.ultipro.ca About employer

More about this job

Responsibilities

The Collection Specialist at Titanium Transportation Group will contact customers about overdue payments, reconcile accounts and resolve payment discrepancies. They will also maintain the customer database, update account information and handle clerical and client inquiries.

Requirements

Candidates need 3 to 5 years of collections experience and proficiency in Microsoft Office. Post-secondary education, transportation or supply chain experience, Great Plains or TMW software and pursuit of a CCP designation are assets.

Skills

Account reconciliation
Credit management
Customer database management
Microsoft Office Suite
Great Plains
TMW
Written and verbal communication
Time management
Organizational skills
Interpersonal skills
Stakeholder collaboration
Clerical administration
Client relations

Benefits

Group health and dental benefits
Career growth opportunity
Employee engagement events

Keywords

Collections
Accounts receivable
Credit management
Account reconciliation
Payment discrepancies
Great Plains
TMW
Microsoft Office
MS Excel
Customer database
Transportation
Logistics
Supply chain
CCP
Debt collection
Client relations

Tools

Great Plains
TMW

Licenses

Languages

English

Seniority

Mid level

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