Reporting to the Customer Replenishment Manager, the Collaborative Planning Forecasting and Replenishment Analyst is responsible for supporting accurate national forecasting and effective inventory replenishment through strong collaboration with internal and customer partners. This role provides insight to improve forecasting accuracy, supply chain efficiency, and customer service performance while supporting continuous improvement initiatives.
Key Responsibilities:
Act as the primary point of contact for customer replenishment teams
Collaborate with sales, supply chain, and customers to identify and address supply chain inefficiencies
Develop accurate forecasts for base business and promotional activity within assigned categories
Gather and analyze internal and customer data to improve monthly forecast accuracy
Track and report program and shipment status to senior leadership
Support growth initiatives including product launches, promotions, and in‑store events
Identify opportunities to increase sales and reduce lost sales through store‑level insights
Execute value‑added planning activities to improve service levels and competitive advantage
Support low‑cost and flexible supply solutions to improve cost‑to‑serve
Troubleshoot supply disruptions and coverage gaps on an ongoing basis
Review forecast accuracy, inventory, service, and performance indicators against targets
Monitor and report performance results through monthly and quarterly scorecards
Apply analytical and communication skills to resolve issues and recommend solutions
Support continuous improvement initiatives and special projects as assigned
Qualifications
Minimum three years of experience in customer collaboration, forecasting, or replenishment within consumer goods or retail
Strong analytical, communication, and presentation skills
Experience working with enterprise planning, reporting, and data visualization tools
Ability to quickly learn and adapt to customer systems and processes
Results‑driven mindset with strong sense of urgency and accountability
Strong collaboration and relationship‑building skills across internal and external teams
Ability to think strategically and identify opportunities for joint value creation
Rewards Package:
The standard hiring range for this role is $67-$84K CAD per annum with a 10% performance-based bonus. The final agreement upon salary may vary based on market location and factors such as job-related knowledge, skills and experience.
We offer a competitive rewards package for our employees as well as a growth-oriented work environment. This includes not only the opportunity to sample our premium chocolate products but the following:
We thank all those who have applied, however, only selected candidates will be contacted.
Lindt is committed to providing accommodations for people with disabilities. Accommodations are available upon request. Please contact our Human Resources department for more information.
This position will involve the use of AI tools to help screen, assess, or select applicants. This posting is for an existing position.
Why Lindt Canada? Join our winning culture and become part of our team of passionate and dynamic individuals in our journey to become the leader in the Canadian chocolate market. Our environment characterizes personal commitment, drive, initiative and entrepreneurial spirit, working together as one team to reach outstanding results. We encourage, recognize and reward innovation, personal initiative, leadership and accountability throughout the organization. We are recognized as a Great Place to Work so come and grow your career with us, it’s a pretty sweet deal. To learn more about our winning culture, visit https://careers.lindtcanada.ca and or follow us on LinkedIn
Lindt & Sprüngli is recognized as a leader in the market for premium quality chocolate, offering a large selection of products in more than 120 countries around the world. During more than 170 years of Lindt & Sprüngli's existence, it has become known as one of the most innovative and creative companies making premium chocolate, with 12 production sites in Europe and the USA, and distribution and sales companies on four continents.
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