Position Summary
The Business Development Manager (BDM) is a key driver of new customer acquisition and revenue growth. This position is responsible for identifying, engaging, and closing new business opportunities across various verticals, representing Ravyx leading POS and retail technology offerings to both Enterprise and Small Medium Business (SMB) clients.
The BDM will build trusted relationships with prospects and partners, acting as a strategic advisor to help clients achieve growth and digital transformation. This role requires a self-starter with a passion for sales, a deep understanding of technology, and the ability to negotiate and close business deals.
Responsibilities
New Business Acquisition & Market Expansion
- Identify and pursue new business opportunities in assigned territory.
- Generate leads through networking, referrals, cold outreach, Sales Development Reps, and industry events.
- Build and maintain a robust sales pipeline to meet and exceed revenue targets and provide detailed, accurate monthly forecasts.
- Conduct discovery meetings to understand client needs and align solutions. Engage Solutions Engineers as needed to provide technical expertise in the selling process.
Relationship Building & Customer Engagement
- Cultivate strong relationships with key decision-makers, business operators, and strategic partners by employing a consultative sales approach.
- Act as a trusted advisor to clients, guiding them through the sales process.
- Collaborate with internal teams to ensure a seamless customer experience from prospecting to onboarding.
Sales Strategy & Collaboration
- Meet or exceed monthly, quarterly, and annual unit and revenue goals.
- Share market insights and customer feedback with internal teams such as Solutions Engineers to refine offerings.
- Participate in team meetings, training sessions, and strategic planning initiatives.
Requirements
Experience:
- Minimum of 2-5 years in business development or technology sales, preferably in the retail or POS industry. Proven track record of meeting or exceeding sales targets in a hunter role.
Education
- Bachelor’s degree in Business, Marketing, Technology, or a related field preferred; or equivalent experience.
Technical & Industry Knowledge
- Strong understanding of technical sales processes.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Experience using CRM tools such as Salesforce ConnectWise, NAV, etc. to manage pipeline and customer interactions is required.
- Awareness of SMS software, POS systems and retail technology solutions and competitive products and industry trends is a strong asset.
- Strong understanding of digital innovation trends and retail industry dynamics.
Sales Acumen
- Passion for Sales: Demonstrated enthusiasm for sales and a strong desire to achieve results.
- Results-Driven Mindset: Proven ability to set and achieve ambitious sales targets.
- Influence and Negotiation Skills: Natural ability to influence potential clients, negotiate terms, and close deals effectively.
- Communication Skills: Excellent verbal and written communication skills to articulate value propositions clearly.
- Customer Focus: Strong understanding of customer needs and the ability to build lasting relationships.
- Problem-Solving: Ability to identify challenges and develop innovative solutions to overcome them.
- Team Collaboration: Ability to work collaboratively with cross-functional teams to achieve common goals.
- Adaptability: Flexibility to adapt to changing market conditions and customer demands.
- Analytical Skills: Proficiency in analyzing sales data and market trends to inform strategies.
Additional Qualifications
- Valid driver’s license and willingness to travel as needed.
- Bilingualism (English and French) is desirable
