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BA/PM (Business Analyst + Project Manager) Salesforce - Toronto, ON - (JK)
Central Business Solutions, Inc
Toronto, ON

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Central Business Solutions, Inc

BA/PM (Business Analyst + Project Manager) Salesforce - Toronto, ON - (JK)

Toronto, ON, Canada

Within 25 km of Richmond Hill · About 18.6 km from the city centre

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Job details

Experience: ~5 years experience working closely with business to deliver technology products
Posted: Jul 28, 2026

Original job description

* this is 80% business facing role and sit in business (not IT)
* ~5 years experience working closely with business to deliver technology products
* Lead requirements discussions with business
* Drive requirements delivery with WW team
* Manage all SDLC phases to deliver feature changes to Canada business
* Conduct Testing
* Plan and support rollout activities - training, comms and post GoLive support
* Majority Salesforce project + Other non projects
* SFDC experience desired (Sales / Marketing Campaign). Candidate will support capabilities built on Salesforce
* Strong communication skills to lead and manage product feature discussions and delivery with business team
* Proactive with Good Problem solving skills
* Able to work independently
* Quick learner

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More about this job

Responsibilities

The Business Analyst and Project Manager at Central Business Solutions will lead requirements discussions with the business, manage feature changes from start to finish, run testing, and plan the rollout with training, communications and post-launch support.

Requirements

Candidates need about 5 years of experience working closely with the business to deliver technology products, Salesforce experience (sales and marketing campaigns preferred), and strong communication, problem-solving and independent work skills.

Skills

Salesforce
Salesforce Sales Cloud
Salesforce Marketing Cloud
Requirements gathering
Requirements analysis
SDLC management
Project management
Software testing
User acceptance testing
Stakeholder communication
Change management
Rollout planning
Training coordination
Problem solving
Business analysis
Product feature management
Campaign management

Keywords

Salesforce
SFDC
Business Analyst
Project Manager
BA/PM
requirements gathering
SDLC
UAT testing
sales operations
marketing campaigns
CRM
product management
stakeholder management
go-live support
training rollout
Agile
business analysis
Toronto

Tools

Salesforce

Languages

English

Seniority

Mid level

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