Jobs in Richmond Hill

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Within 25 km of Richmond Hill

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L'OCCITANE Group (B Corp)

Assistant Store Manager - Full Time - Vaughan Mills

Vaughan, ON, Canada

Full-time

Within 25 km of Richmond Hill · About 10.9 km from the city centre

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Job details

Job type: Full-time
Apply by: Nov 18, 2026
Posted: Oct 19, 2026

Original job description

Who You Are:

As an Assistant Store Manager at L’Occitane Vaughan Mills, your mission is to create an environment that offers a peaceful respite from the hustle and bustle of daily life. Working closely with the Store Manager, you'll orchestrate a symphony of sensations that leaves a lasting impression on everyone who walks through our iconic yellow doors. You will contribute to creating a unique and environmentally conscious shopping experience for customers while upholding our commitment to sustainability and ethical practices.

The Fundamentals of What You’ll Do:

Be the Host: Foster a warm and inviting atmosphere that resonates with our brand values by implementing strategies to enhance the overall sensory experience for customers, appealing to their sight, smell, touch, taste, and hearing.
Prioritize Guest Experience: Create personal experiences and provide knowledgeable service to guide guests in selecting products tailored to their preferences.
Keep an Open Mind: Embrace feedback and grow from it, supporting our commitment to an open communicative culture.
Let Success Drive You: Organize with the Store Manager to conduct regular training sessions to enhance product knowledge, customer service skills, and overall performance.
Foster a Team Culture: Adjust management strategies to accommodate different communication styles and personalities within the team.
Communicate with Care: Demonstrate leadership by providing guidance, and support to store staff, fostering a positive and inclusive team culture.

We value hearing from individuals who possess:

Experience leading teams in retail or hospitality settings.
Exceptional skills in guiding and communicating effectively.
An innovative approach, especially in sales-focused atmospheres.
Dedication to ensuring customer happiness, both inside and out.
Familiarity with skincare, body care, and fragrance is beneficial.
Prior clienteling experience is advantageous.
Basic technological proficiency is necessary.

Who We Are:

We are committed to the Planet. We contribute to the company's waste reduction targets through their support of related in-store initiatives, such as our in-store recycling program, following inventory management guidelines to reduce product waste, and eliminating the purchase of single-use plastics, as well as by promoting our refill products to heat targets.

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More about this job

Responsibilities

Partner with the Store Manager to create a welcoming, sensory-focused shopping experience and provide personalized, knowledgeable service to customers. Support and develop store staff through guidance, training, inclusive communication, and sustainable in-store practices.

Requirements

Experience leading teams in retail or hospitality, strong communication and guidance skills, and an innovative, sales-focused approach are sought. Customer-focused dedication and basic technology proficiency are necessary; skincare, body care, fragrance, and clienteling experience are beneficial.

Skills

Retail Team Leadership
Customer Service
Sales
Team Communication
Staff Training
Product Knowledge
Clienteling
Skincare Knowledge
Body Care Knowledge
Fragrance Knowledge
Inventory Management
Sustainability Practices
Basic Technology Proficiency
Sensory Customer Experience

Visa sponsorship

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Keywords

Assistant Store Manager
Retail
Hospitality
Team Leadership
Customer Experience
Sensory Experience
Sales
Customer Service
Product Knowledge
Staff Training
Clienteling
Skincare
Body Care
Fragrance
Inventory Management
Waste Reduction
In-Store Recycling
Refill Products
Sustainability
Ethical Practices
Basic Technology Proficiency

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