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Ethnicity Matters

Account Supervisor

Toronto, ON, Canada

Within 25 km of Richmond Hill · About 14.3 km from the city centre

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Job details

Posted: Sep 2, 2026

Original job description

Account Supervisor

Company Summary:

Diversity lives here. Ethnicity Matters is a team of multicultural marketing experts that brings brands to diverse and new Canadian buyers in strategic and meaningful ways. We focus on educating, researching, gathering insights, and producing award-winning creative and marketing media for our clients’ brands for the ever-growing Canadian multicultural market. We’re savvy, passionate, non-traditional, and powerful, with our finger on the pulse of what matters now to ethnic communities. If this sounds like you and you want to make a difference in the booming area of ethnic marketing, we would love to hear from you – our team is growing!

Position Summary

The Account Supervisor serves as the day-to-day strategic lead on client accounts, managing campaign execution while building strong client relationships. This role bridges client objectives and internal teams to ensure projects are delivered on time, on budget, and to a high standard.

Key Responsibilities

Client Management

Act as primary client contact for assigned accounts.
Lead status meetings, presentations, and project communications.
Build trusted relationships through proactive account management.

Campaign Leadership

Oversee development and execution of integrated marketing campaigns.
Manage timelines, budgets, deliverables, and project scopes.
Ensure campaign recommendations are grounded in audience insights and business objectives.

Team Collaboration

Coordinate cross-functional teams, including strategy, creative, media, experiential, and influencer marketing.
Provide clear direction and ensure accountability across stakeholders.

Financial Oversight

Track budgets, billing, estimates, and profitability.
Support forecasting and resource planning efforts.

Mentorship

Guide and mentor Account Executives and Coordinators.
Support team development and process improvements.

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More about this job

Responsibilities

The Account Supervisor acts as the primary strategic lead for client accounts, managing the execution of integrated marketing campaigns. They bridge the gap between client objectives and internal teams to ensure projects are delivered on time and within budget.

Requirements

The role requires a professional capable of leading client relationships and coordinating cross-functional teams across creative, media, and influencer marketing. Experience in mentoring junior staff and managing financial profitability is also expected.

Skills

Client Management
Campaign Execution
Strategic Planning
Budget Management
Project Management
Cross-functional Coordination
Mentorship
Financial Oversight
Audience Insights
Integrated Marketing

Visa sponsorship

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Keywords

Multicultural Marketing
Ethnic Marketing
Integrated Marketing Campaigns
Account Management
Client Relations
Project Scope
Resource Planning
Influencer Marketing
Experiential Marketing
Media Planning
Canadian Market
Audience Insights

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