Jobs in Richmond Hill

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Within 25 km of Richmond Hill

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SIGNARAMA Newmarket

Account Specialist

Newmarket, ON, Canada

Full-time

Within 25 km of Richmond Hill · About 19.9 km from the city centre

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Job details

Job type: Full-time
Apply by: May 9, 2027
Posted: Nov 10, 2026

Original job description

Company Description Signarama Newmarket is a full-service sign center that produces custom signage solutions for businesses across industries. Using modern technology and high-quality materials, the team designs and manufactures signs that help organizations promote their products and inform their customers. The company focuses on maintaining each client’s brand image while delivering effective visual communication. Signarama Newmarket offers a wide range of products, including banners, box signs, channel letters, custom graphics and logos, digital and directory signs, individual letters, and other specialty items.
Role Description The Account Specialist is a full-time, on-site role based in Newmarket, ON, responsible for managing client accounts and supporting the end-to-end signage process. This role includes handling inquiries, preparing quotes, and coordinating project details from initial consultation through to production and installation. The Account Specialist will maintain regular communication with clients, provide updates, and ensure a positive customer experience. Daily tasks involve collaborating with the design and production teams, tracking orders, resolving issues, and supporting billing and basic financial administration related to accounts. The role also includes identifying opportunities to expand client relationships and contribute to sales and business growth.
Qualifications

Candidates should possess strong Account Management and Customer Service skills to handle client relationships, inquiries, and ongoing support.
Candidates should possess effective Communication and Analytical Skills to understand client needs, interpret project requirements, and provide clear, accurate information.
Candidates should possess basic Finance skills to assist with quotes, invoices, and account-related documentation.
Experience in signage, printing, visual communications, or a related industry is an asset.
Proficiency with standard office software (e.g., email, spreadsheets, CRM tools) and the ability to learn new systems quickly.
Strong organizational skills and attention to detail, with the ability to manage multiple projects and deadlines.
High school diploma or equivalent required; post-secondary education in business, marketing, or a related field is an advantage.

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More about this job

Responsibilities

Manage client accounts and coordinate signage projects from initial consultation through production and installation, including inquiries, quotes, client updates, and order tracking. Collaborate with design and production teams, resolve issues, support billing and account administration, and identify opportunities to grow client relationships and sales.

Requirements

Candidates need strong account management, customer service, communication, analytical, organizational, and basic finance skills, along with proficiency in standard office software and the ability to learn new systems. A high school diploma or equivalent is required; post-secondary education in business, marketing, or a related field is an advantage, and experience in signage, printing, or visual communications is an asset.

Skills

Account Management
Customer Service
Communication
Analytical Skills
Basic Finance
Quote Preparation
Project Coordination
Order Tracking
Issue Resolution
Organization
Attention To Detail
Sales

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Customer Service
Client Accounts
Signage
Printing
Visual Communications
Quote Preparation
Project Coordination
Production
Installation
Client Communication
Order Tracking
Issue Resolution
Billing
Financial Administration
Sales Growth
Brand Image
Custom Graphics
Banners
Channel Letters
Digital Signs
Office Software
Spreadsheets
Email
CRM Tools
Organization
Attention To Detail

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