Original job description
We are looking for a welcoming and organized Receptionist to support daily front-desk operations in Toronto, Ontario. This Long-term Contract opportunity is ideal for someone who enjoys helping visitors, managing communications, and keeping administrative tasks on track in a well-organized office setting. The successful candidate will bring strong customer service skills, attention to detail, and the ability to handle multiple priorities throughout the day.
Responsibilities:
• Greet visitors and create a positive first impression by providing courteous and efficient front-desk support.
• Manage a multi-line phone system, direct calls to the appropriate contacts, and take accurate messages when needed.
• Coordinate appointment bookings and maintain calendars to support smooth daily scheduling.
• Prepare, send, and respond to email communications in a clear, timely, and effective manner.
• Enter and update information accurately in internal records, spreadsheets, and office documents.
• Organize and maintain digital and paper filing systems so information is easy to access and up to date.
• Provide general administrative assistance using Microsoft Word, Excel, and Outlook to support office operations.
• Previous experience in a receptionist, front-desk, or customer-facing administrative role.
• Ability to operate a multi-line telephone system with confidence and accuracy.
• Strong customer service and interpersonal skills with a detail-oriented and approachable manner.
• Proven accuracy in data entry and document handling.
• Working knowledge of Microsoft Word, Excel, and Outlook.
• Ability to manage appointments, prioritize tasks, and stay organized in a busy environment.
• Strong written and verbal communication skills for phone and email correspondence.
