Responsible for providing accurate and clear technical support to internal and external stakeholders. Manage and maintain the integrity of the engineering change release process to insure that information is accurate, consistent, and meets company best practices. Creation and modification of CAD models and manufacturing drawings. Provide supplementary product information and support engineering activities as required.
Responsibilities:
Technical Support & Engineering Change Release Process
- Provide product and technical support for standard products to other engineering departments, manufacturing, marketing, dealers and sales representatives, operations, and other internal stakeholders. Create Solidworks assembly layouts as required to communicate technical product information.
- Coordinate the Engineering Change Release Process (ECNs) across 5 cross-functional engineering teams and communication with external suppliers. Audit engineering change packages for process accuracy and adherence to company drawing standards. Prioritize and manage the queue of engineering changes ensuring appropriate timing of release and potential overlaps with other changes (ie. Product launces, product improvements, etc).
- Develop deep product knowledge and understanding of planning rules and product integration (ie. Combining products from multiple product lines). Remain current on product updates and internal manufacturing capabilities. Develop general knowledge of furniture industry certification standards (ie. BIFMA, uL).
- Order prototypes/samples and assemble products to validate design changes.
- Lead/coordinate more complex engineering changes involving multiple products/facilities.
- Support onboarding efforts for new engineering hires with respect to CAD standards, PDM use, and the ECN process. Maintain the onboarding process documentation along with the Manager of Product Support Engineering & Certification.
Enginering Data Creation/Modification
- Produce and modify Solidworks models & engineering drawings to support engineering change projects. Support the product launch team when required.
- Ensure that models and drawings meet internal CAD standards.
- Support Solidworks PDM (Product Data Management) Software Administration with the Manager of Product Support and IT (setup up accounts for new users, verify and assign proper permissions, help revision control, and platform version upgrades).
- Use auxiliary technology systems to generate reports (ie. sales and manurfacturing ERP information) to help evaluate sales history and potential solutions.
Qualifications:
- Mechanical Engineer, Mechanical Engineering Technician. A degree/diploma in a related field will be considered.
- 4-6 years experience in a product engineering/support environment.
- Solidworks CAD Software in a corporate environment. Knowledge of Solidworks PDM Software is an asset. Common office software (MS Office, Google Suite), with knowledge and experience in creating and manipulating spreadsheets (Excel, Google Sheets).
- Experience in the creation and interpretation of detailed drawings, and knowledge of manufacturing processes like metal/wood/glass fabrication, and aluminum/plastic extruding. Basic casting and injection moulding design knowledge is an asset.
- Good interpersonal skills
- Ability to work independently
- Excellent organizational & problem-solving skills
- Well developed communications skills (written and oral)
- Committed to responsive and timely task completion and communication with internal and external stakeholders
The expected base salary range for this position $58,000 - $72,500. Final base salary offers will reflect an assessment of the selected candidate's skills, demonstrated competencies, and adherence to our internal pay equity framework.
Teknion is committed to supporting a culture of diversity and accessibility across the organization, starting with the hiring process. It is our priority to remove barriers to provide equal access to employment and support a diverse workforce. Teknion welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. All information received in relation to accommodation will be kept confidential.
By applying for a position with Teknion, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Teknion's employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, credit check and criminal check. You will be notified during the hiring process which checks are required by the position.
