Role Summary
The Electrical Account Manager develops new business and manages customer relationships in Downtown Toronto. Working closely with customers, suppliers, and internal teams, this role identifies opportunities, provides technical and product support, and recommends electrical solutions that meet customer requirements. Success means achieving sales targets, building lasting customer relationships, and supporting profitable business growth.
Why This Role Matters to Modern Niagara
The Electrical Account Manager connects customer needs with Modern Niagara Building Services’ electrical products, solutions, and services. Their technical knowledge and relationship management help build customer trust, secure new business, and expand our presence in the electrical market.
Key Impact / Purpose
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Grow sales and market share by identifying new customers, projects, and business opportunities.
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Build long-term customer relationships through responsive service and practical technical solutions.
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Support profitable growth through effective pipeline management, proposals, and negotiation.
Duties and Responsibilities:
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Develop and maintain strong relationships with electrical contractors, distributors, manufacturers, builders, consultants, and other key customers.
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Prospect for new customers and identify business opportunities within the electrical market.
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Promote electrical products, solutions, and services that meet customer requirements.
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Understand customer needs and provide technical, product, and application support.
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Develop and maintain an active sales pipeline, tracking opportunities, activities, and projected sales.
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Conduct customer meetings and site visits to understand project requirements and identify opportunities.
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Prepare and present quotations, proposals, product information, and sales presentations.
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Collaborate with internal teams, manufacturers, suppliers, and technical specialists to develop customer solutions.
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Stay current with electrical products, technologies, applications, industry trends, and competitive offerings.
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Identify upcoming construction projects and develop strategies to secure new business.
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Review project specifications, schedules, budgets, and purchasing requirements with customers.
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Provide ongoing support throughout the sales process to maintain customer satisfaction.
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Negotiate pricing, terms, and agreements in alignment with company objectives and profitability targets.
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Follow up promptly on quotations, proposals, orders, and customer inquiries.
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Attend industry events, trade shows, and networking opportunities to build business relationships.
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Communicate customer expectations to internal teams and coordinate support.
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Maintain accurate customer, opportunity, and sales information within the CRM system.
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Achieve established sales, revenue, and business development targets.
Must haves:
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Minimum of five (5) years of experience in business development, account management, outside sales, or a related sales role.
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Minimum of three (3) years of experience in the electrical, construction, building services, or a related industry.
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Strong understanding of electrical products, systems, applications, and industry practices.
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Proven track record of developing new business and maintaining long-term customer relationships.
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Ability to identify sales opportunities and convert them into successful business relationships.
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Ability to understand customer requirements and recommend appropriate technical and product solutions.
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Strong communication, negotiation, presentation, and interpersonal skills.
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Understanding of customer buying behaviours and the ability to engage key decision-makers.
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Strong organizational, time management, and problem-solving skills.
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Ability to work independently and collaborate effectively with internal teams and external partners.
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Proficiency with Microsoft Office and CRM systems.
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Willingness and ability to travel to customer, project, and job-site locations as required.
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A professional, self-motivated, and customer-focused approach, with a commitment to achieving sales objectives.
Nice to haves:
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Experience working with electrical contractors, distributors, manufacturers, builders, consultants, or other construction industry stakeholders.
This is a new position.
Expected annual compensation: $100,000–$125,000, depending on experience.
About Modern Niagara Building Services
Who We Are
Modern Niagara Building Services, a proud part of BCTS, is a trusted partner for building owners and facility managers across Ontario. We deliver tailored building services that help commercial, institutional, industrial, healthcare, and residential facilities operate safely, efficiently, and sustainably.
From proactive maintenance and 24/7 emergency service to HVAC, plumbing, electrical systems, building automation, energy optimization, and facility support, we help our customers maximize building performance throughout the entire lifecycle of their assets.
Our Culture & Values
At Modern Niagara Building Services, our people are at the heart of everything we do. Backed by the strength and resources of BCTS, we value passion, initiative, determination, professionalism, and teamwork. Our collaborative, safety-first culture encourages innovation, accountability, and exceptional customer service.
We are committed to creating an environment where employees can grow their careers while delivering reliable, responsive solutions that keep our customers’ buildings operating at their best.
Diversity, Equity & Inclusion at Modern Niagara Building Services
We are committed to building a diverse, equitable, and inclusive organization where everyone has access to opportunity, feels a sense of belonging, and can thrive. We actively work to remove barriers faced by members of equity-seeking groups (including women, Indigenous, Black, racialized, 2SLGBTQIA+ people, people with disabilities, and newcomers to Canada) in the construction industry.
We encourage applications from candidates of all backgrounds and lived experiences and are committed to a barrier-free hiring process. If you require accommodation at any stage of the recruitment process, please contact us at mnbs-careers@mnbs.ca so we can make appropriate arrangements.
We appreciate every applicant’s interest in joining Modern Niagara Building Services. Only those selected for an interview will be contacted.
